Restaurant Shift Manager Folkestone Services

1 week ago

Maidstone, Kent, United Kingdom McDonald's Full time

Overview

We are seeking a highly skilled and experienced Shift Manager to join our team at our brand new McDonald's restaurant in Folkestone services on the M20 near Hythe.

As a Shift Manager, you will be responsible for all shift work requirements, including orienting, assisting and coaching employees, ensuring all standards are met by following production, productivity, quality and customer service standards.

You will also be responsible for monitoring operations, allocating resources and solving any operational issues that may arise.

This is a fantastic opportunity to work with a leading brand and be part of a dynamic team that is committed to delivering an outstanding customer experience.

Key Responsibilities:

• Display leadership and role model customer-focused behaviours to delight our customers

• Deliver personalised service and connect with our customers

• Lead by example and adapt to customer needs through your team

• Answer customer queries and keep up to date with knowledge on our food and promotions

• Use initiative, confidence and problem-solving when interacting with colleagues and customers

Benefits:

We offer a range of benefits, including free parking, long service awards, enrolment in a pension scheme after 3 months, discounted meals, and employee discounts from top high street and online brands.

Full training will be provided at our Maidstone Services restaurant, and travel or accommodation will be provided during your training.

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