Youth Support Specialist in Residential Care

3 weeks ago


Southport, Sefton, United Kingdom Exceptional Care Full time
Position Overview

Residential Child Care Worker - Therapeutic Children's Home

Compensation: £11.90 per hour plus £60 sleep-in rate (2 on 4 off shift pattern)

Location: Southport, Lancashire

Are you passionate about making a positive impact in the lives of young individuals?
Do you possess a nurturing and supportive demeanor?
Can you maintain composure in the face of challenging behaviors?

Exceptional Care is looking for dedicated individuals to provide support to young people in a residential environment, working on a 1:1 or 2:1 staffing ratio.

About Exceptional Care

Exceptional Care is a specialized service offering care and support to children and adolescents aged 8-17, who come from complex backgrounds and exhibit challenging behaviors. As an independent social care organization, we operate multiple residential units throughout the North West.

We prioritize consistency in care for children and young people with complex needs, fostering strong communicative relationships to ensure their well-being.

Our Approach

We utilize a systemic therapeutic model rooted in attachment theory and trauma-informed practices. Our current initiatives include a comprehensive framework for assessment and outcome monitoring, guided by the Secure Base Model.

Role Responsibilities

As a Residential Child Care Worker, you will:

  • Make a meaningful difference in the lives of children and young people, addressing their practical, physical, and emotional needs.
  • Provide high-quality care and support to vulnerable individuals facing emotional and behavioral challenges.
  • Establish trusting relationships with children and young people, as well as collaborate with external agencies.
  • Contribute to a team environment that promotes a loving and stable atmosphere, facilitating positive outcomes and enriching experiences for each young person.

Qualifications and Skills

  • Level 3 or 4 in Children and Young People's Workforce or equivalent – or a willingness to pursue this qualification
  • At least one year of experience in a children's residential setting
  • Full UK Manual Driving Licence - preferred

Benefits and Incentives:

  • Comprehensive, paid induction training through our affiliated organization, Think Tank Academy
  • Ongoing support, training, and professional development
  • Employee Assistance Programme
  • Outstanding service employee of the year award - £3,000 voucher based award
  • Employee of the month recognition
  • Paid Blue Light care for the first year of employment upon completion of induction
  • Medicash benefits
  • Cycle to work program
  • Long Service awards with increased annual leave and gift vouchers
  • Pension Scheme
  • Length of Service Holiday Scheme offering additional paid leave
  • Refer a Friend Scheme with financial rewards
  • Complimentary Gym Membership, including group classes

About Our Company Culture

At Exceptional Care, we are committed to delivering outstanding healthcare and support services tailored to the unique needs of our community. Our dedicated team works tirelessly to enhance the well-being and quality of life for every individual we serve.

We believe that exceptional care is a commitment to trust, compassion, and resilience. Our organizational culture fosters professional growth, collaboration, and continuous learning, ensuring our employees feel valued and inspired.

We are dedicated to creating a work environment that promotes work-life balance, mutual respect, and inclusivity, building a family of professionals committed to making a significant impact on the lives of those we serve.



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