Tour Guide
2 weeks ago
We are seeking a skilled and enthusiastic Tour Guide to join our team at Shepherd Neame, Britain's oldest brewer. As a Tour Guide, you will be responsible for delivering exceptional customer experiences and sharing the rich history and culture of our brewery and surrounding area.
Key Responsibilities- Prepare the brewery for tours, including setting up information stands, tidying bar areas, and replenishing supplies.
- Assist with cellar work, serving in the shop, and assisting with bookings and administration.
- Lead groups through tutored tastings and serve at the bar as required.
- Provide feedback to the Visitor Centre Manager and assist with special functions and outside events.
- Fulfill other duties reasonably requested by the Visitor Centre Manager or Senior Tour Guides.
- Experience in conducting guided tours and sharing knowledge of historical landmarks.
- Excellent communication and customer service skills.
- A deep appreciation for the history and culture of the brewery and its surrounding area.
- Sales skills to promote the brewery's products and services.
- Ability to work well in a team and independently.
- Demonstrable experience in hospitality, tourism, or a relevant field.
- Competitive salary.
- Company laptop and mobile phone to assist with duties.
- 25% discount on food at Shepherd Neame Managed Houses.
- 25% discount on overnight Managed House Hotel bookings.
- Up to 40% discount on select purchases from the Visitor Centre Shop at Faversham.
- Sheps Hut discounts and special offers hub.
- Financial wellbeing app and early wage withdrawal scheme.
- Generous Company Pension Plan.
- Share Incentive Plan.
- Access to a Mental wellbeing platform.
- 25 days holiday (plus bank holidays).
Shepherd Neame is an independent family business with a rich history dating back over 300 years. We boast an award-winning visitor centre and more than 300 pubs and hotels throughout London and the South East. We employ around 1,500 team members across our pub estate and more than 270 at our Brewery and Support Office.
We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential. If you think you would be suited to this role, we welcome your application regardless of age, disability status, ethnicity, gender, religion, or sexual orientation.
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Tour Guide
1 week ago
Faversham, Kent, United Kingdom Shepherd Neame Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic Tour Guide to join our team at Shepherd Neame, Britain's oldest brewer. As a Tour Guide, you will be responsible for delivering exceptional customer experiences and sharing the rich history and stories of our brewery and surrounding area.Key ResponsibilitiesPrepare the brewery for tours,...
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Tour Guide
6 days ago
Faversham, Kent, United Kingdom Shepherd Neame Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic Tour Guide to join our team at Shepherd Neame, Britain's oldest brewer. As a Tour Guide, you will be responsible for delivering exceptional customer experiences and sharing the rich history and stories of our brewery and surrounding area.Key ResponsibilitiesPrepare the brewery for tours,...
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Tour Guide
6 days ago
Faversham, Kent, United Kingdom Shepherd Neame Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic Tour Guide to join our team at Shepherd Neame, Britain's oldest brewer. As a Tour Guide, you will be responsible for delivering exceptional customer experiences and sharing the rich history and culture of our brewery and surrounding area.Key ResponsibilitiesPrepare the brewery for tours,...
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Tour Guide
1 week ago
Faversham, Kent, United Kingdom Shepherd Neame Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic Tour Guide to join our team at Shepherd Neame, Britain's oldest brewer. As a Tour Guide, you will be responsible for delivering exceptional customer experiences and sharing the rich history and culture of our brewery and surrounding area.Key ResponsibilitiesPrepare the brewery for tours,...
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Tour Guide
23 hours ago
Faversham, Kent, United Kingdom Shepherd Neame Full timeAbout the RoleWe are seeking a charismatic and knowledgeable Tour Guide to join our team at Shepherd Neame, Britain's oldest brewer. As a Tour Guide, you will be responsible for delivering exceptional customer experiences and sharing the rich history and stories of our brewery and surrounding area.Key ResponsibilitiesPrepare the brewery for tours, including...
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Tour Guide
21 hours ago
Faversham, Kent, United Kingdom Shepherd Neame Full timeAbout the RoleWe are seeking a charismatic and knowledgeable Tour Guide to join our team at Shepherd Neame, Britain's oldest brewer. As a Tour Guide, you will be responsible for delivering exceptional customer experiences and sharing the rich history and stories of our brewery and surrounding area.Key ResponsibilitiesPrepare the brewery for tours, including...
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Faversham, Kent, United Kingdom Shepherd Neame Full timeShepherd Neame, Britain's oldest brewer, seeks enthusiastic individuals to join our team as Visitor Centre Tour Guides. Do you possess a genuine love for history and a knack for engaging storytelling? Are you eager to share your knowledge and create memorable experiences for visitors?As a Visitor Centre Tour Guide, you'll be the face of our renowned visitor...
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Faversham, Kent, United Kingdom Shepherd Neame Full timeShepherd Neame, Britain's oldest brewer, seeks enthusiastic individuals to join our team as Visitor Centre Tour Guides. Do you possess a genuine love for history and a knack for engaging storytelling? Are you eager to share your knowledge and create memorable experiences for visitors?As a Visitor Centre Tour Guide, you'll be the face of our renowned visitor...
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Faversham, Kent, United Kingdom Shepherd Neame Full timeShepherd Neame, Britain's oldest brewer, seeks passionate individuals to join our team as Visitor Centre Tour Guides. Do you have a knack for storytelling and a deep appreciation for history? Are you eager to share your knowledge and create memorable experiences for visitors?As a Visitor Centre Tour Guide, you'll be the face of our award-winning visitor...
-
Faversham, Kent, United Kingdom Shepherd Neame Full timeShepherd Neame, Britain's oldest brewer, seeks passionate individuals to join our team as Visitor Centre Tour Guides. Do you have a knack for storytelling and a deep appreciation for history? Are you eager to share your knowledge and create memorable experiences for visitors?As a Visitor Centre Tour Guide, you'll be the face of our award-winning visitor...
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Heritage Ambassador
6 days ago
Faversham, Kent, United Kingdom Shepherd Neame Full timeJob DescriptionWe are seeking a highly motivated and enthusiastic Tour Guide to join our team at Shepherd Neame, Britain's oldest brewer. As a Tour Guide, you will be responsible for delivering exceptional customer experiences and sharing the rich history and stories of our brewery and surrounding area.Key Responsibilities:Prepare the brewery for tours,...
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Heritage Ambassador
1 week ago
Faversham, Kent, United Kingdom Shepherd Neame Full timeJob DescriptionWe are seeking a highly motivated and enthusiastic Tour Guide to join our team at Shepherd Neame, Britain's oldest brewer. As a Tour Guide, you will be responsible for delivering exceptional customer experiences and sharing the rich history and stories of our brewery and surrounding area.Key Responsibilities:Prepare the brewery for tours,...
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Brewery Host
1 week ago
Faversham, Kent, United Kingdom Shepherd Neame Full timeJob DescriptionWe are seeking a highly motivated and enthusiastic Tour Guide to join our team at Shepherd Neame, Britain's oldest brewer. As a Tour Guide, you will be responsible for delivering exceptional customer experiences and sharing the rich history and stories of our brewery and its surroundings.Key Responsibilities:Prepare the brewery for tours,...
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Visitor Experience Specialist
1 week ago
Faversham, Kent, United Kingdom Shepherd Neame Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic Tour Guide to join our team at Shepherd Neame. As a Tour Guide, you will be responsible for delivering exceptional customer experiences and sharing the rich history and heritage of our brewery and surrounding area.Key ResponsibilitiesPrepare the brewery and visitor centre for tours, including...
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Visitor Experience Specialist
6 days ago
Faversham, Kent, United Kingdom Shepherd Neame Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic Tour Guide to join our team at Shepherd Neame. As a Tour Guide, you will be responsible for delivering exceptional customer experiences and sharing the rich history and heritage of our brewery and surrounding area.Key ResponsibilitiesPrepare the brewery and visitor centre for tours, including...
-
Heritage Ambassador
6 days ago
Faversham, Kent, United Kingdom Shepherd Neame Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic Tour Guide to join our team at Shepherd Neame, Britain's oldest brewer. As a Tour Guide, you will be responsible for delivering exceptional customer experiences and sharing the rich history and culture of our brewery and surrounding area.Key ResponsibilitiesPrepare the brewery for tours,...
-
Brewery Host
6 days ago
Faversham, Kent, United Kingdom Shepherd Neame Full timeJob DescriptionWe are seeking a highly motivated and enthusiastic Tour Guide to join our team at Shepherd Neame, Britain's oldest brewer. As a Tour Guide, you will be responsible for delivering exceptional customer experiences and sharing the rich history and stories of our brewery and its surroundings.Key Responsibilities:Prepare the brewery for tours,...
-
Heritage Ambassador
1 week ago
Faversham, Kent, United Kingdom Shepherd Neame Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic Tour Guide to join our team at Shepherd Neame, Britain's oldest brewer. As a Tour Guide, you will be responsible for delivering exceptional customer experiences and sharing the rich history and culture of our brewery and surrounding area.Key ResponsibilitiesPrepare the brewery for tours,...
-
Heritage Ambassador
1 week ago
Faversham, Kent, United Kingdom Shepherd Neame Full timeJob DescriptionWe are seeking a highly motivated and enthusiastic Tour Guide to join our team at Shepherd Neame, Britain's oldest brewer. As a Tour Guide, you will be responsible for delivering exceptional customer experiences and sharing the rich history and culture of our brewery and surrounding area.Key Responsibilities:Prepare the brewery for tours,...
-
Heritage Ambassador
6 days ago
Faversham, Kent, United Kingdom Shepherd Neame Full timeJob DescriptionWe are seeking a highly motivated and enthusiastic Tour Guide to join our team at Shepherd Neame, Britain's oldest brewer. As a Tour Guide, you will be responsible for delivering exceptional customer experiences and sharing the rich history and culture of our brewery and surrounding area.Key Responsibilities:Prepare the brewery for tours,...
