Community Engagement Coordinator

1 month ago

London, Greater London, United Kingdom Vivify Venues Full time

Community Engagement Coordinator - Vivify Venues

Job Type: Part Time, Zero hour contract

Salary: £8.60 - £11.44 per hour

About Vivify Venues: Our mission is to enhance the health and happiness of individuals and communities. We strive to motivate people to embrace life fully, foster community connections, and assist educational institutions in generating essential revenue.

We take pride in alleviating the challenges schools face when renting out their sports and leisure facilities. Our Community Engagement Coordinators are dedicated to delivering exceptional service to the groups utilizing these spaces.

Role Overview: Your primary responsibility will be to greet our clients and their groups upon arrival, ensuring that all facilities are prepared and accessible on time for an enjoyable experience.

Key Responsibilities:

  • Provide an outstanding experience for our clients, ensuring that all users have a positive and memorable visit. Assist clients with the setup of facilities for events, ranging from arranging sports equipment to activating lighting systems.
  • Perform light cleaning tasks to maintain the cleanliness of the premises, ensuring that everything is left in its original condition for the following day.
  • Ensure the security and safety of the venue by unlocking and securing access points at the beginning and end of your shift.
  • Conduct health and safety checks throughout your shift, reporting any hazards or maintenance issues to uphold the high standards of the facility.
  • Receive comprehensive training, both in-person and online, to gain a thorough understanding of your role, including site orientation, safety protocols, and customer service.
  • Demonstrate a commitment to quality service and be open to participating in additional tasks that support the venue, clients, and the Vivify team.

Ideal Candidate:

  • We seek individuals who are proud of their contributions and the impact they have on the community. You should embody passion and pride in your work.
  • Possess a problem-solving mindset; we believe in finding solutions.
  • Embrace simplicity in processes, ensuring that administrative tasks are straightforward.
  • Be organized, proactive, and adaptable to provide the best service experience.
  • Show interest in personal growth with Vivify, actively seeking opportunities for improvement and development.
  • Exhibit strong communication skills, representing Vivify professionally with clients and schools.

Employee Benefits:

  • Company uniform provided
  • Employee recognition program (voucher awards)
  • Access to a confidential corporate wellbeing program, including free counseling
  • Travel allowance for staff visiting multiple sites
  • Complimentary staff parking
  • Referral bonuses and incentive schemes
  • Opportunities for career advancement and training

Application Process:

1. Complete the brief questionnaire and submit your CV.

2. We will reach out to schedule a telephone interview.

3. Successful candidates will undergo an Enhanced DBS check funded by Vivify.

4. Confirm your start date and training schedule.

Note: This position requires an Enhanced DBS check prior to commencing work.

Additional Benefits:

  • Company events
  • Pension scheme
  • Referral program

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