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Community Engagement Coordinator
2 months ago
Community Engagement Coordinator - Vivify Venues
Job Type: Part Time, Zero hour contract
Salary: £8.60 - £11.44 per hour
About Vivify Venues:
At Vivify Venues, we prioritize the well-being and joy of individuals. Our mission is to empower communities, enhance lives, and support educational institutions in generating essential revenue.
We take pride in simplifying the process for schools to utilize their sports and leisure facilities, and our Community Engagement Coordinators are dedicated to delivering exceptional service to all groups utilizing these spaces.
Position Overview: The role involves welcoming our clients and their groups into the school facilities, ensuring that all areas are prepared and accessible on time for an enjoyable experience.
Key Responsibilities:
- Provide an outstanding experience for our clients, ensuring that every customer leaves with a positive and memorable impression. Assist clients in preparing facilities for events, from setting up sports equipment to activating lighting systems.
- Perform light cleaning tasks to maintain the school's premises in their original condition, including tidying up and organizing equipment. Our goal is to minimize any additional workload for school staff.
- Ensure the security and safety of the school environment. The Community Engagement Coordinator is responsible for unlocking and securing facilities at the beginning and end of each shift.
- Conduct health and safety checks throughout the shift, reporting any issues or hazards through our company platform to maintain high standards of safety and cleanliness.
- Receive comprehensive training, both in-person and online, to gain a thorough understanding of the role, including site-specific knowledge, safety protocols, and customer service excellence.
- Exhibit a commitment to quality service, with the flexibility to engage in additional tasks that support the school, clients, and the Vivify team.
Ideal Candidate:
- Passionate about community service and the positive impact of our work.
- Resourceful problem solver, capable of overcoming challenges.
- Detail-oriented and organized, with a focus on providing excellent customer service.
- Open to personal and professional growth, eager to participate in training and development opportunities.
- Strong communicator, representing Vivify Venues professionally with schools and clients.
Employee Benefits:
- Company uniform provided.
- Employee recognition program (monthly awards).
- Access to a confidential corporate wellness program, including free counseling services.
- Travel allowance for staff working across multiple locations.
- Complimentary parking for staff.
- Referral bonuses and incentive programs.
- Opportunities for career advancement and training.
Application Process:
- Complete the brief questionnaire and submit your CV.
- We will reach out to schedule a telephone interview.
- If selected, an Enhanced DBS check will be requested and funded by Vivify.
- Start date and training will be confirmed upon successful completion of the process.
Note: This position requires an Enhanced DBS check prior to the commencement of duties.
Additional Benefits:
- Company events and gatherings.
- Pension scheme available.
- Referral programs for staff and schools.