Customer Service Representative
5 hours ago
About the Role
We are seeking a highly motivated and customer-focused individual to join our Customer Service team at Tesco Lewes Superstore. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers, ensuring they have a positive shopping experience.
Key Responsibilities
- Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner.
- Work collaboratively with colleagues to achieve sales targets and provide a seamless shopping experience.
- Process customer transactions accurately and efficiently, handling cash, card payments, and other payment methods.
- Maintain a clean and organized store environment, adhering to health and safety standards.
- Participate in visual merchandising and store displays to promote products and services.
- Contribute to team goals and objectives, supporting colleagues and providing assistance when needed.
What We Offer
- A competitive hourly rate, with opportunities for pay increases and bonuses.
- A comprehensive training program, equipping you with the skills and knowledge to succeed in your role.
- A supportive and inclusive work environment, with opportunities for career progression and professional development.
- A range of benefits, including discounts on Tesco products, access to wellbeing services, and a pension scheme.
Requirements
- Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
- A positive and enthusiastic attitude, with a passion for delivering exceptional customer service.
- Ability to work flexibly, including weekends and bank holidays.
- Basic math skills and accuracy when handling cash and card transactions.
What's Next
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you. Please submit your application, including your resume and a cover letter, to [insert contact information].
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