Senior Application Support Engineer

7 days ago

Londonderry, United Kingdom Fujitsu Full time

Role Overview

We are seeking a highly skilled Senior Application Support Engineer to join our team. As a key member of our Agile DevOps team, you will be responsible for delivering applications support and development services to our customers.

Your Responsibilities

  • Provide 2nd/3rd line support to customers and vendors
  • Lead problem management and investigations, including HPIs
  • Enhance and fix bugs in critical software applications
  • Identify and deliver service improvements, including automation
  • Manage releases and certificate management
  • Mentor and support junior colleagues

Technical Requirements

  • Cloud Application support
  • Linux
  • Messaging systems - Event streaming
  • Database syntax
  • Scripting languages
  • CI/CD pipeline deployments

Clearance Requirements

Please note that due to the nature of this role, you will be required to be eligible for SC clearance.

Our Commitment to Diversity and Inclusion

We are a Disability Confident Employer and are committed to reflecting the diversity of our society and customers. We are a certified Disability Confident Leader, a Times Top 50 employer for Women, a Top 75 employer for Social Mobility, accredited with the Living Wage Foundation, and a signatory for the Race at Work Charter.

Our Values

We want you to thrive and bring your true self to work. We call this Be Completely You. If working for a progressive organisation with active people-led inclusive community networks, who demonstrates our commitment to diversity, equity and inclusion is for you, you belong at Fujitsu.

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