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Senior Application Support Engineer

2 months ago

Londonderry, United Kingdom Fujitsu Full time

Job Title: Senior Application Support Engineer

About the Role:

We are seeking a highly skilled Senior Application Support Engineer to join our team at Fujitsu. As a key member of our Agile DevOps team, you will be responsible for delivering applications support and development services to our customers.

Your Responsibilities:

  • Provide 2nd/3rd line support for applications, working with customers and vendors to resolve issues.
  • Lead problem management and investigations, including creating HPIs.
  • Enhance and fix bugs in critical software applications.
  • Identify and deliver service improvements, including automation.
  • Manage releases and certificate management.
  • Mentor and support junior colleagues.

Technical Skills:

We are looking for someone with expertise in:

  • Cloud Application support.
  • Linux.
  • Messaging systems - Event streaming.
  • Database syntax.
  • Scripting languages.
  • CI/CD pipeline deployments.

Clearance Requirements:

Please note that due to the nature of this role, you will be required to be eligible for SC clearance.

Disability Confident Employer:

We are a Disability Confident Employer and will offer an interview to disabled applicants who best meet the minimum/essential criteria for the role.

About Fujitsu:

We are a progressive organisation committed to diversity, equity, and inclusion. We want you to thrive and bring your true self to work. We call this Be Completely You.