Senior Application Support Specialist
4 weeks ago
We are seeking a highly skilled Senior Application Support Engineer to join our Agile DevOps team at Fujitsu. As a key member of our team, you will be responsible for delivering applications support and development services to our customers. Your role will involve application and system support, enhancements of critical software applications, and collaboration with colleagues to drive innovation and excellence.
Your Key Responsibilities
- Provide expert-level support for our applications, including troubleshooting, root cause analysis, and resolution.
- Collaborate with our development team to identify and deliver service improvements, including automation and release management.
- Mentor and support junior colleagues to ensure they have the skills and knowledge needed to succeed in their roles.
- Stay up-to-date with the latest technologies and trends in the industry, and apply this knowledge to drive innovation and improvement within our team.
Your Background
- 2+ years of experience in DevOps/Support applications.
- Experience in 2nd/ 3rd line support, with both customers and vendors.
- Strong problem management and investigation skills, with the ability to lead on HPIs.
- Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
Technical Skills
- Cloud Application support.
- Linux.
- Messaging systems - Event streaming.
- Database syntax.
- Scripting languages.
- CI/CD pipeline deployments.
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