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Senior Application Support Specialist

2 months ago

Londonderry, United Kingdom ZipRecruiter Full time

Job Opportunity

We are seeking a skilled Senior Application Support Engineer to join our team in Derry. As a key member of our Agile DevOps team, you will be responsible for delivering applications support and development services to our customers.

Your Role

As a Senior Application Support Engineer, you will work closely with our customers and vendors to provide 2nd/3rd line support for critical software applications. Your expertise in cloud application support, Linux, database syntax, and CI/CD pipeline deployments will be essential in enhancing our software applications.

Key Responsibilities

  • Provide application and system support to our customers and vendors.
  • Mentor and support junior colleagues in the team.
  • Collaborate with the Agile DevOps team to deliver applications support and development services.

Requirements

  • DevOps/Support experience in applications.
  • 2nd/3rd line support experience with both customers and vendors.
  • Mentoring and supporting junior colleagues.

Technical Skills

  • Cloud application support.
  • Linux.
  • Database syntax.
  • CI/CD pipeline deployments.