Library Support Assistant

7 days ago


Dumfries, Dumfries and Galloway, United Kingdom University of the West of Scotland Full time

Job Summary:

The University of the West of Scotland is seeking a highly skilled and motivated Library Assistant to join our team in Dumfries. As a key member of the library frontline team, you will play a vital role in supporting students from all three institutions to use the library, develop their digital skills, and access related information and support services.

Main Responsibilities:

  • Assist students and lecturers to access library resources, both in print and online.
  • Support students to develop their skills in using Microsoft Office software and to navigate online support services provided by their institution.
  • Create a positive learning space for students and staff, provide library tours and induction support for new users.
  • Carry out administrative and physical activities associated with the day-to-day running of the library.

Requirements:

  • Educated to HNC Level or relevant experience.
  • Customer Service Experience.
  • Excellent team working.
  • Experience in Office Software.

Working Pattern:

The working pattern is as follows:

Tuesday

Wednesday

Thursday

Friday

The post holder will work as part of a team to provide in-person and virtual support to all users of the library, including remote support for UWS students based at other campuses.

The University reserves the right to shorten/extend the closing date of any position where a high/low volume of suitable applications are received.

UWS is committed to equality and diversity and welcomes applications from underrepresented groups.

UWS is a 'Disability Confident' employer.


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