Client Services Team Manager
4 weeks ago
We are seeking a highly skilled and experienced Client Services Team Manager to join our team. As a key member of our leadership team, you will be responsible for the direct management of our Client Services Specialists, providing exceptional customer service to our clients.
Key Responsibilities:- Motivate and support your team to ensure the best possible service is delivered to our clients.
- Work with your team to identify and highlight product and services gaps within the existing portfolio.
- Set individual and team goals or objectives to ensure your team meets the expectations of clients, business partners, and the business.
- Regularly review your team members' performance, proactively supporting their development through 1-2-1 meetings and annual performance reviews.
- Maintain your own self-development and where possible attend staff training arranged by Sales/Client Services Team.
- Develop, maintain, and cultivate a constructive and professional relationship with Sales Consultants, Clients, and Insurers at all levels.
- Attend internal and external meetings with Insurers and product training as required.
- Provide a proactive professional telephone handling service for both internal and external calls.
- Team Manager or Team Leader experience.
- Experience of meeting financial, operational, service, and quality KPIs.
- Highly organized with a focus on objectives, priorities, and deliverables.
- Experience in people management, including motivation, coaching, development, and performance management.
- An individual who can lead by example and is a role model to others.
- Holiday entitlement of 26 days plus bank holidays.
- Opportunity to progress your career across the entire Ardonagh family.
- Award-winning learning and development offering and support to obtain professional qualifications to enhance your knowledge and career prospects.
- Pension scheme for when you feel it's time to retire.
- 24-hour Employee Assistance support for you and your family's physical and mental wellbeing.
- Corporate perks, including discounted gym memberships, cinema tickets, shopping, Eyecare vouchers, cycle to work, and much more.
- One day paid volunteering to give back to our communities.
- Ardonagh Community Trust (ACT) - raising funds for charity with donation matching in your local community.
- The Spotlight Awards, where we celebrate the best of the Ardonagh Group and all the bright talent across our business.
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Client Services Team Lead
2 weeks ago
Winnersh, United Kingdom Ardonagh Advisory Full timeClient Services Team Manager Job DescriptionWe are seeking an experienced Client Services Team Manager to join our team at Ardonagh Advisory. This pivotal role offers a unique blend of leadership and customer service skills, working as part of our leadership team to ensure the smooth and efficient running of our business.About the RoleManage and motivate a...
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Client Services Team Lead
3 weeks ago
Winnersh, United Kingdom Ardonagh Advisory Full timeClient Services Team ManagerWe are seeking a highly motivated and experienced Client Services Team Manager to join our team at Ardonagh Advisory. As a key member of our leadership team, you will be responsible for the direct management of our Client Services Specialists, providing exceptional customer service to our clients.Key Responsibilities:Motivate and...
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Client Services Team Lead
3 weeks ago
Winnersh, United Kingdom Ardonagh Advisory Full timeClient Services Team ManagerWe are seeking a highly skilled and experienced Client Services Team Manager to join our team at Ardonagh Advisory. As a Client Services Team Manager, you will be responsible for the direct management of our team of Client Services Specialists who provide exceptional customer service to a portfolio of clients.Key...
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Client Services Team Lead
1 month ago
Winnersh, United Kingdom Ardonagh Advisory Full timeClient Services Team ManagerAbout the RoleWe are seeking a highly skilled and experienced Client Services Team Manager to join our team. As a key member of our leadership team, you will be responsible for the direct management of our Client Services Specialists, providing exceptional customer service to our clients.Key ResponsibilitiesMotivate and support...
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Client Services Team Lead
1 month ago
Winnersh, United Kingdom Ardonagh Advisory Full timeClient Services Team ManagerAbout the RoleWe are seeking a highly skilled and experienced Client Services Team Manager to join our team. As a key member of our leadership team, you will be responsible for the direct management of our Client Services Specialists, providing exceptional customer service to our clients.Key ResponsibilitiesMotivate and support...
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Client Services Team Lead
2 months ago
Winnersh, United Kingdom Ardonagh Advisory Full timeClient Services Team ManagerWe are seeking a highly skilled and experienced Client Services Team Manager to join our team at Ardonagh Advisory. As a key member of our leadership team, you will be responsible for the direct management of our Client Services Specialists, ensuring exceptional customer service to our clients.Key Responsibilities:Motivate and...
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Client Services Team Lead
2 months ago
Winnersh, United Kingdom Ardonagh Advisory Full timeClient Services Team ManagerWe are seeking a highly skilled and experienced Client Services Team Manager to join our team at Ardonagh Advisory. As a key member of our leadership team, you will be responsible for the direct management of our Client Services Specialists, ensuring exceptional customer service to our clients.Key Responsibilities:Motivate and...
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Client Services Team Lead
2 months ago
Winnersh, United Kingdom Ardonagh Advisory Full timeClient Services Team ManagerAbout the RoleWe are seeking a highly skilled and experienced Client Services Team Manager to join our team at Ardonagh Advisory. As a key member of our leadership team, you will be responsible for the direct management of our Client Services Specialists, providing exceptional customer service to our clients.Key...
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Client Services Team Lead
2 months ago
Winnersh, United Kingdom Ardonagh Advisory Full timeClient Services Team ManagerAbout the RoleWe are seeking a highly skilled and experienced Client Services Team Manager to join our team at Ardonagh Advisory. As a key member of our leadership team, you will be responsible for the direct management of our Client Services Specialists, providing exceptional customer service to our clients.Key...
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Client Services Team Lead
1 month ago
Winnersh, United Kingdom Ardonagh Advisory Full timeClient Services Team ManagerAbout the RoleWe are seeking a highly skilled and experienced Client Services Team Manager to join our team at Ardonagh Advisory. As a key member of our leadership team, you will be responsible for the direct management of our Client Services Specialists, providing exceptional customer service to our clients.Key...
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Client Services Team Lead
1 month ago
Winnersh, United Kingdom Ardonagh Advisory Full timeClient Services Team ManagerAbout the RoleWe are seeking a highly skilled and experienced Client Services Team Manager to join our team at Ardonagh Advisory. As a key member of our leadership team, you will be responsible for the direct management of our Client Services Specialists, providing exceptional customer service to our clients.Key...
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Client Services Team Lead
2 weeks ago
Winnersh, United Kingdom Ardonagh Advisory Full timeClient Services Team LeadWe are seeking a talented Client Services Team Lead to join our team at Ardonagh Advisory. This pivotal role offers the flexibility of hybrid working and the opportunity to lead a team of Client Services Specialists who provide exceptional customer service to a portfolio of clients.As a Client Services Team Lead, you will be...
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Client Services Operations Manager
2 months ago
Winnersh, United Kingdom Ardonagh Advisory Full timeJob SummaryWe are seeking a highly skilled and experienced Client Services Team Manager to join our team at Ardonagh Advisory. As a key member of our leadership team, you will be responsible for the direct management of our Client Services Specialists, providing exceptional customer service to our clients.Key ResponsibilitiesLead and manage a team of Client...
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Client Services Operations Manager
2 months ago
Winnersh, United Kingdom Ardonagh Advisory Full timeJob SummaryWe are seeking a highly skilled and experienced Client Services Team Manager to join our team at Ardonagh Advisory. As a key member of our leadership team, you will be responsible for the direct management of our Client Services Specialists, providing exceptional customer service to our clients.Key ResponsibilitiesLead and manage a team of Client...
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Client Services Coordinator
4 weeks ago
Winnersh, United Kingdom Ardonagh Advisory Full timeClient Services Administrator RoleWe are seeking a highly organized and customer-focused Client Services Administrator to join our team at Ardonagh Advisory. As a key member of our business, you will be responsible for providing exceptional customer service and administrative support to our clients and internal stakeholders.Key ResponsibilitiesProvide...
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Client Services Coordinator
4 weeks ago
Winnersh, United Kingdom Ardonagh Advisory Full timeClient Services Administrator RoleWe are seeking a highly organized and customer-focused Client Services Administrator to join our team at Ardonagh Advisory. As a key member of our business, you will be responsible for providing exceptional customer service and administrative support to our clients and internal stakeholders.Key ResponsibilitiesProvide...
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Client Services Coordinator
1 month ago
Winnersh, United Kingdom Ardonagh Advisory Full timeClient Services Administrator RoleWe are seeking a highly organized and communicative Client Services Administrator to join our team at Ardonagh Advisory. As a key member of our business, you will be responsible for providing exceptional customer service and administrative support to our clients and internal stakeholders.Key ResponsibilitiesProvide...
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Client Services Coordinator
1 month ago
Winnersh, United Kingdom Ardonagh Advisory Full timeClient Services Administrator RoleWe are seeking a highly organized and communicative Client Services Administrator to join our team at Ardonagh Advisory. As a key member of our business, you will be responsible for providing exceptional customer service and administrative support to our clients and internal stakeholders.Key ResponsibilitiesProvide...
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Client Services Coordinator
1 month ago
Winnersh, United Kingdom Ardonagh Advisory Full timeClient Services Administrator RoleWe are seeking a skilled Client Services Administrator to join our team at Ardonagh Advisory. As a key member of our business, you will be responsible for providing exceptional customer service and administrative support to our clients and internal stakeholders.Key ResponsibilitiesProvide first point of contact for...
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Client Services Coordinator
1 month ago
Winnersh, United Kingdom Ardonagh Advisory Full timeClient Services Administrator RoleWe are seeking a skilled Client Services Administrator to join our team at Ardonagh Advisory. As a key member of our business, you will be responsible for providing exceptional customer service and administrative support to our clients and internal stakeholders.Key ResponsibilitiesProvide first point of contact for...
