Client Services Team Lead
2 weeks ago
We are seeking a highly skilled and experienced Client Services Team Manager to join our team at Ardonagh Advisory. As a key member of our leadership team, you will be responsible for the direct management of our Client Services Specialists, ensuring exceptional customer service to our clients.
Key Responsibilities:- Motivate and support your team to deliver outstanding service to our clients, maintaining proactive and positive communication within the department and with senior management.
- Work with your team to identify and highlight product and services gaps within our existing portfolio.
- Set individual and team goals to ensure your team meets client expectations, business partners, and the business.
- Regularly review team members' performance, supporting their development through 1-2-1 meetings and annual performance reviews.
- Maintain your own self-development, attending staff training and recognizing the need for training within your team.
- Develop and cultivate constructive and professional relationships with Sales Consultants, Clients, and Insurers at all levels.
- Attend internal and external meetings with Insurers and product training as required.
- Provide a proactive professional telephone handling service for internal and external calls.
- Team Manager or Team Leader experience.
- Experience of meeting financial, operational, service, and quality KPIs.
- Highly organized with a focus on objectives, priorities, and deliverables.
- Experience in people management, including motivation, coaching, development, and performance management.
- An individual who can lead by example and is a role model to others.
- Holiday entitlement of 26 days plus bank holidays.
- Opportunity to progress your career across the Ardonagh family.
- Award-winning learning and development offering and support to obtain professional qualifications.
- Pension scheme.
- 24-hour Employee Assistance support for your physical and mental wellbeing.
- Corporate perks, including discounted gym memberships and more.
We offer genuine potential for both personal and professional development, come and be part of our story and help us shape our future.
-
Client Services Team Lead
2 days ago
Winnersh, United Kingdom Ardonagh Advisory Full timeClient Services Team ManagerAbout the RoleWe are seeking a highly skilled and experienced Client Services Team Manager to join our team at Ardonagh Advisory. As a key member of our leadership team, you will be responsible for the direct management of our Client Services Specialists, providing exceptional customer service to our clients.Key...
-
Client Services Team Lead
2 days ago
Winnersh, United Kingdom Ardonagh Advisory Full timeClient Services Team ManagerAbout the RoleWe are seeking a highly skilled and experienced Client Services Team Manager to join our team at Ardonagh Advisory. As a key member of our leadership team, you will be responsible for the direct management of our Client Services Specialists, providing exceptional customer service to our clients.Key...
-
Client Services Team Lead
13 hours ago
Winnersh, United Kingdom Ardonagh Advisory Full timeClient Services Team ManagerAbout the RoleWe are seeking a highly skilled and experienced Client Services Team Manager to join our team. As a key member of our leadership team, you will be responsible for the direct management of our Client Services Specialists, providing exceptional customer service to our clients.Key ResponsibilitiesMotivate and support...
-
Client Services Team Lead
8 hours ago
Winnersh, United Kingdom Ardonagh Advisory Full timeClient Services Team ManagerAbout the RoleWe are seeking a highly skilled and experienced Client Services Team Manager to join our team. As a key member of our leadership team, you will be responsible for the direct management of our Client Services Specialists, providing exceptional customer service to our clients.Key ResponsibilitiesMotivate and support...
-
Client Services Team Lead
2 weeks ago
Winnersh, United Kingdom Alexander Lloyd Full timeClient Services Team Manager **About the Role** Alexander Lloyd is partnering with a well-established brand in the employee benefits field to find a Client Services Team Manager. This is a great opportunity to join a dynamic team and contribute to the success of a leading company. **Key Responsibilities** * Support a portfolio of clients across Group...
-
Client Services Team Lead
2 weeks ago
Winnersh, United Kingdom Alexander Lloyd Full timeClient Services Team Manager **About the Role** Alexander Lloyd is partnering with a well-established brand in the employee benefits field to find a Client Services Team Manager. This is a great opportunity to join a dynamic team and contribute to the success of a leading company. **Key Responsibilities** * Support a portfolio of clients across Group...
-
Client Services Team Lead
2 weeks ago
Winnersh, United Kingdom Alexander Lloyd Full timeClient Services Team Manager **About the Role** Alexander Lloyd is partnering with a well-established brand in the employee benefits field to find a Client Services Team Manager. This is a great opportunity to join a dynamic team and contribute to the success of a leading company. **Key Responsibilities** * Support a portfolio of clients across Group...
-
Client Services Team Lead
2 weeks ago
Winnersh, United Kingdom Alexander Lloyd Full timeClient Services Team Manager **About the Role** Alexander Lloyd is partnering with a well-established brand in the employee benefits field to find a Client Services Team Manager. This is a great opportunity to join a dynamic team and contribute to the success of a leading company. **Key Responsibilities** * Support a portfolio of clients across Group...
-
Client Service Team Lead
3 weeks ago
Winnersh, United Kingdom Alexander Lloyd Full timeJob Title: Client Service Team ManagerAbout the Role:Alexander Lloyd is pleased to announce that we are partnered with a well-established brand within the employee benefits industry who are seeking a Client Service Team Manager to join their business.Key Responsibilities:Supporting a portfolio of clients across Group RiskConducting 121's, annual reviews and...
-
Client Service Team Lead
3 weeks ago
Winnersh, United Kingdom Alexander Lloyd Full timeJob Title: Client Service Team ManagerAbout the Role:Alexander Lloyd is pleased to announce that we are partnered with a well-established brand within the employee benefits industry who are seeking a Client Service Team Manager to join their business.Key Responsibilities:Supporting a portfolio of clients across Group RiskConducting 121's, annual reviews and...
-
Client Service Team Lead
3 weeks ago
Winnersh, United Kingdom Alexander Lloyd Full timeJob Title: Client Service Team ManagerAbout the Role:Alexander Lloyd is pleased to announce a partnership with a well-established brand in the employee benefits sector, seeking a Client Service Team Manager to join their team.Key Responsibilities:Support a portfolio of clients across Group RiskConduct 121's, annual reviews, and training sessions, as needed,...
-
Client Service Team Lead
3 weeks ago
Winnersh, United Kingdom Alexander Lloyd Full timeJob Title: Client Service Team ManagerAbout the Role:Alexander Lloyd is pleased to announce a partnership with a well-established brand in the employee benefits sector, seeking a Client Service Team Manager to join their team.Key Responsibilities:Support a portfolio of clients across Group RiskConduct 121's, annual reviews, and training sessions, as needed,...
-
Client Service Team Lead
4 weeks ago
Winnersh, United Kingdom Alexander Lloyd Full timeJob Title: Client Service Team ManagerAbout the Role:Alexander Lloyd is pleased to announce that we are partnered with a well-established brand within the employee benefits industry who are seeking a Client Service Team Manager to join their business.Key Responsibilities:Support a portfolio of clients across Group RiskConduct 121's, annual reviews, and...
-
Client Services Team Lead
1 week ago
Winnersh, United Kingdom Ardonagh Advisory Full timeClient Services Team ManagerAbout the RoleWe are seeking a highly skilled and experienced Client Services Team Manager to join our team at Ardonagh Advisory. As a key member of our leadership team, you will be responsible for the direct management of our Client Services Specialists, providing exceptional customer service to our clients.Key...
-
Client Services Team Lead
1 week ago
Winnersh, United Kingdom Ardonagh Advisory Full timeClient Services Team ManagerAbout the RoleWe are seeking a highly skilled and experienced Client Services Team Manager to join our team at Ardonagh Advisory. As a key member of our leadership team, you will be responsible for the direct management of our Client Services Specialists, providing exceptional customer service to our clients.Key...
-
Customer Service Team Lead
4 days ago
Winnersh, United Kingdom Mulberry Recruitment Full timeCustomer Service Team LeaderAt Mulberry Recruitment, we are seeking a highly skilled and experienced Customer Service Team Leader to join our fast-growing team. As a key member of our Client Services Management Team, you will be responsible for managing and supporting a Client Services Team in providing exceptional service to our portfolio of clients.Key...
-
Customer Service Team Lead
5 days ago
Winnersh, United Kingdom Mulberry Recruitment Full timeCustomer Service Team LeaderAt Mulberry Recruitment, we are seeking a highly skilled and experienced Customer Service Team Leader to join our fast-growing team. As a key member of our Client Services Management Team, you will be responsible for managing and supporting a Client Services Team in providing exceptional service to our portfolio of clients.Key...
-
Client Services Team Manager
1 month ago
Winnersh, United Kingdom Alexander Lloyd Full timeClient Services Team ManagerAlexander Lloyd are pleased to announce that we are partnered with a well-known, established brand within the employee benefits field who are seeking a Client Services Team Manager to join the business.Role & Responsibilities:Managing your team day to day and ensuring you resolve any issues they have that may ariseSupporting a...
-
Client Services Team Manager
1 month ago
Winnersh, United Kingdom Alexander Lloyd Full timeClient Services Team ManagerAlexander Lloyd are pleased to announce that we are partnered with a well-known, established brand within the employee benefits field who are seeking a Client Services Team Manager to join the business.Role & Responsibilities:Managing your team day to day and ensuring you resolve any issues they have that may ariseSupporting a...
-
Client Services Team Manager
4 weeks ago
Winnersh, United Kingdom Alexander Lloyd Full timeClient Services Team Manager Alexander Lloyd are pleased to announce that we are partnered with a well-known, established brand within the employee benefits field who are seeking a Client Services Team Manager to join the business. Role & Responsibilities: Managing your team day to day and ensuring you resolve any issues they have that may arise Supporting...
