Account Support Professional

3 weeks ago

Wilmslow, Cheshire East, United Kingdom NEC Software Solutions Full time
Job Title: Account Support Executive

We are seeking a highly motivated and results-driven Account Support Executive to join our internal sales team. As a key member of our team, you will be responsible for building and maintaining strong relationships with our existing customer base, identifying opportunities for upselling and cross-selling, and driving revenue growth.

Key Responsibilities:
  • Develop and maintain effective relationships with customers at all levels, ensuring their needs are met and exceeded.
  • Identify and pursue opportunities for upselling and cross-selling, leveraging our software and solutions to drive revenue growth.
  • Meet and exceed annual sales targets, working closely with the sales team to achieve shared goals.
  • Ensure accurate and up-to-date CRM records, reflecting all opportunities and customer interactions.
  • Take ownership of opportunities from point of order to delivery, ensuring seamless execution and customer satisfaction.
  • Adhere to all corporate policies, processes, and procedures, maintaining the highest standards of professionalism and integrity.
  • Participate in internal and external meetings, contributing to the development of sales strategies and initiatives.
  • Maintain a robust pipeline of future opportunities, continuously seeking new ways to enhance sales performance and drive business growth.
Requirements:
  • Proven sales experience in a target-driven environment, with a track record of success.
  • Demonstrable organizational skills, with the ability to prioritize tasks and manage multiple projects.
  • Experience with Microsoft 365, with a strong understanding of CRM and SharePoint.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Strong analytical and problem-solving skills, with the ability to think critically and creatively.
What We Offer:
  • A competitive salary and bonus structure, with opportunities for career advancement.
  • A comprehensive benefits package, including private medical cover, life assurance, and a pension scheme.
  • A dynamic and supportive work environment, with opportunities for professional development and growth.
  • A chance to work with a leading technology company, driving innovation and making a real difference in people's lives.

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