Account Support Professional

4 weeks ago

Wilmslow, Cheshire East, United Kingdom NEC Software Solutions Full time
Job Title: Account Support Executive

We are seeking a highly motivated and results-driven Account Support Executive to join our internal sales team. As an Account Support Executive, you will be responsible for building and maintaining relationships with our existing customer base, identifying opportunities for upselling and cross-selling, and ensuring that our customers receive exceptional service and support.

Key Responsibilities:

  • Develop and maintain strong relationships with customers to understand their business needs and identify opportunities for growth.
  • Work closely with internal stakeholders to develop and implement sales strategies that meet customer needs and drive business growth.
  • Identify and pursue new business opportunities through proactive outreach and engagement with customers.
  • Provide exceptional customer service and support to ensure customer satisfaction and loyalty.
  • Collaborate with cross-functional teams to ensure seamless delivery of products and services to customers.

Requirements:

  • Previous sales experience in a target-driven environment.
  • Demonstrable organizational skills and ability to prioritize tasks effectively.
  • Experience with Microsoft 365 and CRM/SharePoint.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet sales targets.

What We Offer:

  • A competitive salary and bonus structure.
  • A comprehensive benefits package, including private medical cover, 25 days paid holiday, and a pension scheme.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.

About Us:

NEC Software Solutions is a leading provider of software solutions to public services. We help our customers to improve their services and make a positive impact on people's lives. We are committed to delivering exceptional customer service and support, and we are looking for talented individuals who share our values and passion for delivering outstanding results.

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