ER Specialist

7 days ago


Birmingham, Birmingham, United Kingdom Robert Walters Full time

Job Summary:

We are seeking an experienced ER Specialist to join our team at Robert Walters. As an ER Specialist, you will play a critical role in supporting the organization's employee relations function.

Key Responsibilities:

  • Provide expert advice and guidance on employee relations matters, including case management and conflict resolution.
  • Develop and maintain strong relationships with line managers and other stakeholders to ensure effective employee relations practices.
  • Conduct thorough investigations and provide recommendations for resolution of employee relations issues.
  • Collaborate with HR business partners to develop and implement employee relations strategies.
  • Provide excellent customer service and support to employees and managers.

Requirements:

  • Minimum of 1 year's experience in employee relations or a related field.
  • Proven case management experience, with the ability to handle high-volume cases.
  • Strong organizational and communication skills, with the ability to work effectively in a fast-paced environment.
  • Thorough understanding of employee relations principles and practices.
  • Ability to build strong relationships with stakeholders and provide excellent customer service.

What We Offer:

Robert Walters offers a competitive salary and benefits package, as well as opportunities for professional growth and development.


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