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ER Specialist

2 months ago

Birmingham, Birmingham, United Kingdom Robert Walters Full time

Job Summary:

We are seeking an experienced ER Specialist to join our team at Robert Walters. As an ER Specialist, you will play a crucial role in supporting the organization's employee relations function.

Key Responsibilities:

  • Provide expert advice on employee relations matters, ensuring compliance with company policies and procedures.
  • Develop and maintain strong relationships with line managers, providing guidance and support on employee relations issues.
  • Manage a high volume of employee relations cases, utilizing a highly organized case management approach.
  • Conduct thorough investigations into employee relations matters, providing recommendations for resolution.
  • Collaborate with HR colleagues to develop and implement employee relations strategies.
  • Provide excellent customer service to employees and line managers, ensuring a positive and supportive work environment.

Requirements:

  • Minimum of one year's experience in employee relations or a HR shared services environment.
  • Sound case management experience, working with a high volume of cases.
  • Highly organized case management approach, with excellent communication and interpersonal skills.
  • Thorough understanding of employee relations, with the ability to provide expert advice.
  • Ability to build strong relationships with line managers and employees.
  • Excellent customer service skills, with a focus on providing a positive and supportive work environment.

What We Offer:

Robert Walters offers a competitive salary and benefits package, as well as opportunities for professional development and growth.