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ER Specialist

2 months ago

Birmingham, Birmingham, United Kingdom Robert Walters Full time

Job Summary:

We are seeking an experienced ER Specialist to join our team at Robert Walters. As an ER Specialist, you will play a critical role in supporting the organization's employee relations function.

Key Responsibilities:

  • Provide expert advice and guidance on employee relations matters, including case management and conflict resolution.
  • Develop and maintain strong relationships with line managers and other stakeholders to ensure effective communication and issue resolution.
  • Conduct thorough investigations and provide recommendations for resolution of employee relations issues.
  • Collaborate with HR teams to develop and implement employee relations strategies and policies.
  • Provide excellent customer service and support to employees and managers.

Requirements:

  • Minimum of 1 year's experience in employee relations or a related field.
  • Proven case management experience, with the ability to handle high-volume cases.
  • Strong organizational and communication skills, with the ability to work effectively in a fast-paced environment.
  • Thorough understanding of employee relations principles and practices.
  • Ability to build strong relationships with stakeholders and provide excellent customer service.

What We Offer:

Robert Walters is a leading recruitment agency, and we offer a competitive salary and benefits package to our employees. If you are a motivated and experienced ER Specialist looking for a new challenge, please apply for this role.