Customer Service Representative

24 hours ago

Tiverton, Devon, United Kingdom GREEN ORCHARD RECRUITMENT LTD Full time

Unlock Your Potential in Customer Service

Green Orchard Recruitment is proud to partner with a thriving e-commerce business in Bampton to find their next Customer Service Representative. As a key member of their team, you will play a vital role in delivering exceptional service to their customers.

About the Role:

As a Customer Service Representative, you will be responsible for handling inbound customer inquiries with professionalism and efficiency. You will also assist with outbound tasks as the business grows, supporting other office tasks and adapting to the needs of a small team environment.

Key Responsibilities:

  • Provide exceptional customer service through inbound calls, emails, and other communication channels.
  • Assist with outbound tasks, such as responding to customer inquiries and resolving issues.
  • Support other office tasks, including data entry, filing, and administrative duties.
  • Contribute to increasing the company's use of Live Chat to enhance customer engagement.

What We're Looking For:

We are seeking a proactive individual with a strong character, excellent communication skills, and a customer-focused approach. Experience in customer service is preferred but not essential. If you are a team player with a passion for delivering exceptional service, we encourage you to apply.

Why Choose Us?

Our client is a dynamic e-commerce business that values its employees and provides opportunities for growth and development. As a Customer Service Representative, you will be part of a supportive team that is dedicated to delivering exceptional service to their customers.

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