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Customer Service Representative
2 months ago
About the Role:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Green Orchard Recruitment Ltd. As a key member of our customer service team, you will play a vital role in providing exceptional service to our clients and their customers.
Key Responsibilities:
- Handle inbound customer inquiries with professionalism and efficiency, providing timely and effective solutions to customer concerns.
- Assist with outbound tasks, such as responding to customer emails and making phone calls to resolve issues.
- Support other office tasks and adapt to the needs of a dynamic and growing business environment.
- Contribute to increasing the company's use of Live Chat to enhance customer engagement and satisfaction.
Requirements:
- Proactive attitude and strong character, with a passion for delivering exceptional customer service.
- Excellent communication skills and a customer-focused approach, with the ability to manage multiple tasks and adapt in a dynamic SME environment.
- Experience in customer service is preferred, but not essential.
What We Offer:
- A competitive salary and regular working hours from 08:30 - 17:00 with a 30-minute lunch break.
- A supportive team atmosphere and opportunities for growth within the company.
- A chance to be part of a business that values initiative and teamwork, and is dedicated to providing top-notch service to its clients and customers.
About Us:
Green Orchard Recruitment Ltd is a leading recruitment agency that specializes in providing high-quality recruitment services to businesses across various industries. We are committed to delivering exceptional service to our clients and their customers, and we are seeking a talented individual to join our team as a Customer Service Representative.
