Customer Service Representative

17 hours ago


Tiverton, Devon, United Kingdom GREEN ORCHARD RECRUITMENT LTD Full time

About the Role:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Green Orchard Recruitment Ltd. As a key member of our customer service team, you will play a vital role in providing exceptional service to our clients and their customers.

Key Responsibilities:

  • Handle inbound customer inquiries with professionalism and efficiency, providing timely and effective solutions to customer concerns.
  • Assist with outbound tasks, such as responding to customer emails and making phone calls to resolve issues.
  • Support other office tasks and adapt to the needs of a dynamic and growing business environment.
  • Contribute to increasing the company's use of Live Chat to enhance customer engagement and satisfaction.

Requirements:

  • Proactive attitude and strong character, with a passion for delivering exceptional customer service.
  • Excellent communication skills and a customer-focused approach, with the ability to manage multiple tasks and adapt in a dynamic SME environment.
  • Experience in customer service is preferred, but not essential.

What We Offer:

  • A competitive salary and regular working hours from 08:30 - 17:00 with a 30-minute lunch break.
  • A supportive team atmosphere and opportunities for growth within the company.
  • A chance to be part of a business that values initiative and teamwork, and is dedicated to providing top-notch service to its clients and customers.

About Us:

Green Orchard Recruitment Ltd is a leading recruitment agency that specializes in providing high-quality recruitment services to businesses across various industries. We are committed to delivering exceptional service to our clients and their customers, and we are seeking a talented individual to join our team as a Customer Service Representative.



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