Customer Service Representative

1 week ago

Tiverton, Devon, United Kingdom Pertemps TM Full time
{"Job Title": "Customer Service Coordinator", "Job Type": "Permanent", "Sector": "Housebuilding", "Location": "Devon", "Job Description": "Key Responsibilities

We are seeking a highly skilled Customer Service Coordinator to join our team in Devon. As a key member of our customer service team, you will be responsible for delivering exceptional customer service, ensuring that our customers receive the highest level of service and support.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Collaborate with internal teams to ensure seamless communication and resolution of customer issues
  • Develop and maintain strong relationships with customers to ensure their needs are met and exceeded
  • Provide accurate and timely information to customers regarding their accounts and services
  • Work closely with the customer service team to ensure that all customer issues are resolved in a timely and professional manner

Requirements

To be successful in this role, you will need to have:

  • A strong background in customer service, ideally within the housebuilding/construction industry
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving skills and ability to think critically
  • Proficiency in Microsoft Office and other relevant software

What We Offer

We offer a competitive salary, ranging from £23k to £28k, plus a range of benefits, including:

  • Competitive salary
  • Opportunities for career development and growth
  • Flexible working arrangements, including the option to work from home
  • A supportive and collaborative team environment

About Us

We are a leading recruitment agency, dedicated to providing exceptional service to our clients and candidates. We are passionate about helping people find their dream job and are committed to delivering outstanding results.

How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you. Please submit your application, including your resume and a cover letter, to [insert contact information].

"}

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