Guest Services Supervisor

3 weeks ago


London, Greater London, United Kingdom Susan Hamilton Full time

Guest Services Supervisor - Catering Sector

  • Salary potential reaching £40,000
  • Standard workweek from Monday to Friday
  • Immediate availability preferred

We are seeking a skilled Guest Services Supervisor to become a vital part of our energetic catering team.

Our operations serve a significant volume of meals daily across multiple venues, including a staff dining area, retail outlet, coffee shop, and event catering services. In the role of Guest Services Supervisor, your responsibilities will include:

  • Reporting directly to the Catering Operations Manager
  • Leading a dedicated team of around 12 staff members
  • Managing all guest-facing services, including event hospitality
  • Addressing customer inquiries and requests with professionalism

Your working hours will be structured from Monday to Friday, totaling 40 hours per week, with occasional weekend shifts available at an enhanced pay rate. Basic security checks are required for all shortlisted candidates.

The ideal candidate will possess:

  • Previous experience as a Guest Services Supervisor or similar role within the catering sector
  • A solid background in hospitality and catering, ideally in business and industry or contract catering
  • Experience managing a team of at least 10 personnel
  • Strong attention to detail and exceptional organizational abilities
  • Outstanding communication skills and a proactive, positive demeanor

If you align with these qualifications, we welcome your application. Join our enthusiastic team in the catering industry.

Key Skills: Guest Services Supervisor, Food & Beverage Management, Catering, Business & Industry, Contract Catering, Monday to Friday



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