Service Coordinator

2 weeks ago


Wembley, United Kingdom Flannery Plant Hire Full time

Role and Responsibilities

Flannery Plant Hire is a leading provider of plant hire and specialist attachments to the construction industry across the UK and Ireland. With a comprehensive fleet of innovative machinery, we pride ourselves on delivering exceptional customer service and meeting our clients' project requirements.

Key Responsibilities

  • Coordinate service requests and provide administrative support to ensure efficient service delivery.
  • Liaise with technicians and customers to schedule maintenance appointments based on priorities and availability.
  • Assist in managing stock levels of spare parts required for maintenance and repairs.
  • Coordinate with suppliers to ensure timely availability of spare parts.
  • Maintain accurate inventory records and comprehensive service records for future reference.
  • Prepare and issue service reports, including details of work carried out, materials used, and costs incurred.
  • Generate purchase orders for parts and services, ensuring accuracy and adherence to budgetary guidelines.
  • Provide exceptional customer service by promptly addressing customer inquiries, concerns, and issues related to service delivery.

Qualifications and Skills

  • Previous experience in a similar administrative role.
  • Excellent organisational and time management skills to prioritise competing tasks effectively.
  • Strong attention to detail, ensuring accuracy in documentation and inventory management.
  • Exceptional communication and interpersonal skills to liaise with internal and external stakeholders.
  • Proficiency in Microsoft Office Suite and experience using inventory management systems preferred.

What We Offer

  • Competitive Salary dependent on experience.
  • A positive and collaborative work environment, and opportunities for professional growth and development.
  • 23 Days Annual Leave.
  • Access to discount 100's of high street stores and shops.

If you are passionate about customer service and coordination, with a keen eye for detail and a desire to work in a dynamic and fast-paced environment, then Flannery Plant Hire may be the right fit for you.

Flannery Plant Hire are an equal opportunities employer and welcome applications from all candidates.


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