Client Support Specialist

4 weeks ago


Darlington, Darlington, United Kingdom EE Full time
Position Overview

Location: Darlington

Employment Type: Full-time, Permanent

Compensation: Starting at £23,504, increasing to £24,064 after 9 months, plus unlimited commission opportunities

Hourly Wage: £12.05 per hour, rising to £12.34 per hour after 9 months

Working Hours: The operational hours are from 08:00 am to 06:00 pm, ensuring no late evening shifts and only one weekend shift every three weeks

Are you an individual with diverse life experiences that enable you to handle challenging scenarios? Whether it’s the resilience gained from family responsibilities or the interpersonal skills developed through years of relationship-building, you possess the transferable abilities necessary for success in a Client Support role with EE.

Utilize your expertise to make a positive impact by joining our Client Support Team in Darlington. We seek individuals like you to assist and guide our clients during challenging times. Whether addressing billing inquiries, aiding those who may be struggling with payments, or providing any necessary support, the comprehensive training we offer will equip you to be the expert our clients rely on. Each interaction will provide a remarkable, personalized service experience.

We recognize that life is dynamic, and like many positions at EE, this role is designed with flexibility in mind. We are committed to supporting your success, ensuring you can manage personal commitments or emergencies effectively. Some of the ways we facilitate this include allowing you to schedule your own breaks and manage your time, along with the option for occasional remote work.

What We Offer:
- A competitive starting salary of £23,504, increasing to £24,064 after 9 months, along with performance incentives and bonuses.

- Significant discounts on EE & BT products, including mobile and broadband services, saving you substantial amounts annually.

- Guidance in shaping your career trajectory. We are dedicated to nurturing our employees and will assist you in achieving your professional aspirations.

- A Season Ticket Travel Loan to cover your commuting expenses upfront, making a meaningful difference.

- Opportunities for volunteering, allowing you to contribute positively to your local community.

- Optional Private Healthcare and Dental plans to safeguard you and your family.

In addition to these benefits, we foster a vibrant team culture, provide meaningful support, and offer tailored training to help you build a rewarding career. Explore the possibilities with us


JBRP1_UKTJ



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