Internal Sales Representative

4 days ago


Craigavon, United Kingdom MIT Group Full time
About the Role

We are seeking a highly motivated and results-driven Internal Sales Advisor to join our Sales Support team at the MIT Group. As a key member of our sales team, you will play a crucial role in handling inward sales inquiries and providing support to our external sales team.

Key Responsibilities
  • Answer and process inbound calls and emails in a timely and efficient manner.
  • Analyze and distribute calls/emails/enquiries accordingly to ensure customer satisfaction.
  • Raise customer quotations in line with company pricing policy and ensure seamless interaction with sales orders team to process customers' purchase orders.
  • Upsell additional products and services where possible and lead generation with proactive outbound sales calls.
  • Liaise with external sales team and account managers to develop opportunities and provide regular feedback to management on quote numbers and opportunities.
  • Develop good internal and customer relationships and maintain an up-to-date CRM system with regular customer updates.
  • Utilize SAP CRM system to generate sales quotations and provide positive communication with all internal teams including service, technical, purchasing and finance.
Requirements
  • Possess a passion for sales and a desire to develop a career in a fast-paced environment.
  • Have clear communication, both written and verbal, and the ability to use Office IT functions such as Word, Excel, Outlook, Teams, etc.
  • Have experience working with an ERP type system (SAP business system would be preferable but not essential as full training will be provided).
  • Be able to work autonomously and as part of a team.
What We Offer
  • 25 days annual holiday + public holidays.
  • Option to buy and sell holidays (up to 5 days).
  • Bonus scheme.
  • Employer Pension Contribution.
  • Death in Service Benefit.
  • Cycle scheme.
  • Electric Car Scheme.
  • Free eye tests and discounted glasses.
  • Additional pension contributions.
  • Flexible working.


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