IT Solutions Specialist
3 days ago
Job Summary:
We are seeking a highly skilled IT Solutions Specialist to join our team at DHL Germany. As a key member of our Customer IT Solutions team, you will play a critical role in delivering innovative IT solutions that drive business growth and customer satisfaction.
Key Responsibilities:
- Define and Implement Customer IT Solutions: Work with customers, operations, and commercial teams to design, develop, and implement IT solutions that meet their business needs.
- Troubleshoot Integration Issues: Identify and resolve technical issues with existing integrations, ensuring seamless communication between DHL and its customers.
- Maintain IT Solutions Documentation: Develop and maintain accurate documentation of IT solutions, ensuring that all stakeholders have access to the information they need.
Key Skills and Qualifications:
- Technical Expertise: Experience working with multiple technologies, including EDI and API, as well as technical file formats such as EDIFACT, XML, and JSON.
- Customer-Facing Skills: Ability to work effectively with customers, managing their expectations and delivering high-quality solutions.
- Internal Stakeholder Management: Ability to work collaboratively with internal stakeholders, including operations and commercial teams.
- Project Management: Experience managing projects from start to finish, ensuring timely delivery and high-quality results.
- Problem-Solving: Ability to identify and resolve complex technical issues, minimizing delays and ensuring business continuity.
What We Offer:
As an IT Solutions Specialist at DHL Germany, you will have the opportunity to work on challenging projects, develop your technical skills, and contribute to the growth and success of our business.
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