Patient Services Coordinator

2 weeks ago


Birmingham, Birmingham, United Kingdom Birmingham Community Healthcare NHS FT Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Services Coordinator to join our team at Birmingham Community Healthcare NHS FT. As a key member of our dental team, you will provide administrative support to our patients, ensuring a seamless and efficient experience.

Main Responsibilities
  • Provide administrative support to patients, including booking appointments, issuing letters, and answering queries.
  • Coordinate outpatient clinics and support clinical colleagues to ensure smooth operations.
  • Manage and maintain accurate records and databases to ensure compliance with regulatory requirements.
  • Develop and maintain up-to-date knowledge of all services within Specialty Management Groups to effectively deal with service-related queries.
  • Work flexibly within the dental team to provide high-quality dental care for a wide spectrum of patients.
About Us

Birmingham Community Healthcare NHS FT is a leading provider of community healthcare services in the West Midlands. We deliver a wide range of services, including community nursing, specialist healthcare, and dental care. Our team is committed to providing outstanding, integrated care that is rooted in our local communities.

Requirements
  • GCSE/CSE level C or equivalent in Mathematics and English or equivalent administrative experience.
  • RSA 2 or equivalent in typing or word processing.
  • Level 3 NVQ in Business Administration or equivalent administrative experience.
  • Previous administrative experience, preferably in a healthcare setting.
  • Excellent communication and organizational skills, with the ability to work as a member of a team.
  • Ability to use own initiative and prioritize workload in a methodical approach to work.


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