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Patient Services Coordinator
2 months ago
Position Overview
We are seeking a personable, motivated, and detail-oriented individual to become a vital member of our Patient Services team. In this essential role, you will serve as the initial point of contact for families and visitors in our Day Assessment Unit or Antenatal/Postnatal Wards, providing assistance and information regarding their inquiries.
Candidates should possess a minimum of GCSE qualifications or equivalent in Mathematics and English, along with a Level 2 qualification in ICT or administration. Exceptional communication skills are essential, as is the ability to thrive in a fast-paced environment with multiple priorities. While prior experience in the NHS is beneficial, it is not a prerequisite.
Our Day Assessment Unit is currently offering a full-time position for a Patient Services Coordinator, with working hours from 09:00 to 17:00, Monday through Friday. Additionally, our Inpatient Ward team operates on a 4-week shift roster, with a part-time opportunity available for a coordinator role, requiring 30 hours per week, which may include 12-hour shifts.
Key Responsibilities
Please ensure you review the detailed responsibilities outlined in the Job Description and Person Specification.
About Our Organization
Birmingham Women's and Children's NHS Foundation Trust is a pioneering institution in the UK, established to enhance the quality of care provided to women, children, and families. Our Trust, formed in February 2017, is dedicated to delivering world-class physical and mental health services.
By uniting our hospitals, we aim to facilitate more integrated care, invest in advancements in specialized treatments, and enhance our renowned neonatal and fetal services. This collaboration also empowers us to influence the future of family-centered care.
Birmingham Children's Hospital is recognized as a leading specialist pediatric center with an esteemed international reputation. Meanwhile, Birmingham Women's Hospital is one of the UK's two dedicated women's hospitals, operating the busiest single-site maternity unit, delivering over 8,200 babies annually and providing comprehensive gynecological, maternity, and neonatal care. Forward Thinking Birmingham (FTB) Mental Health Services represent a unique and innovative partnership in community and inpatient mental health care, offering tailored pathways for young individuals aged 0-25.
Our Trust is committed to fostering an inclusive workplace. We actively promote diversity and equality and encourage applications from all sectors of the community who meet the criteria for the role, irrespective of age, gender identity, disability, race, religion, or sexual orientation.
Application Guidance
For a complete overview of this opportunity at Birmingham Women's and Children's NHS Foundation Trust, please refer to the attached job description and person specification. When submitting your application, ensure you demonstrate how your experience, qualifications, and skills align with the requirements outlined.
Due to the potential for a high volume of applications, we recommend submitting your application promptly to ensure consideration.
