Overnight Operations Supervisor

4 weeks ago


Sheffield, United Kingdom O50C Full time

O50C is pleased to announce an opportunity with one of the UK's premier accommodation providers, seeking an Overnight Operations Supervisor. This role is pivotal in managing operations, ensuring safety and security, addressing issues, overseeing multiple locations, enforcing protocols, and leading a team during night hours. Exceptional customer service skills and a friendly demeanor are essential for success in this position.

Key Responsibilities

  • Maintain a secure and safe environment for guests, staff, and property.
  • Establish and uphold safety procedures and protocols.
  • Monitor activities to ensure compliance with safety regulations.
  • Respond promptly and effectively to emergency situations.
  • Resolve guest complaints and concerns in a timely manner.
  • Manage unexpected situations and challenges that arise during the night shift.
  • Make independent decisions to address issues when higher management is unavailable.
  • Oversee operations across various areas or sites within the property.
  • Facilitate coordination between different departments to ensure seamless operations.
  • Conduct regular inspections of all areas under management.
  • Enforce company policies and standard operating procedures.
  • Ensure all night staff receive training in accordance with established standards.
  • Perform night audits and ensure accurate financial reporting.
  • Supervise and guide the night shift team.
  • Assign duties to staff members and ensure tasks are completed to the required standard.
  • Inspire and manage night staff to uphold high performance and guest satisfaction.
  • Prepare staff schedules and oversee attendance.
  • Deliver exceptional customer service to guests during night hours.
  • Anticipate guest needs and strive to exceed expectations for guest satisfaction.
  • Professionally handle late check-ins, last-minute reservations, and special requests.

Qualifications and Skills

  • Prior experience in hospitality or customer service roles.
  • Strong leadership and team management capabilities.
  • Excellent problem-solving and decision-making skills.
  • Outstanding communication and interpersonal abilities.
  • Ability to work independently and manage high-pressure situations.
  • Proficiency in hotel management software and systems.
  • Flexibility to work night shifts, weekends, and holidays.
  • Must possess a valid driver's license and be able to drive.

The ideal candidate will be approachable, customer-oriented, and capable of maintaining a calm and professional demeanor in all situations. A passion for delivering exceptional service and the ability to lead by example in fostering a positive guest experience is essential.

They should thrive in a fast-paced environment, maintain composure under pressure, and effectively manage a diverse team across multiple locations.



  • Sheffield, Sheffield, United Kingdom Sainsbury's Full time

    Overnight Retail Operations Manager at Sainsbury'sAre you prepared to elevate your career in retail management? Join Sainsbury's as an Overnight Retail Operations Manager and take charge of the night team to ensure efficient operations during the late hours.Key Responsibilities:Supervise the night team to replenish stock and manage deliveriesOversee in-store...

  • Operations Supervisor

    4 weeks ago


    Sheffield, Sheffield, United Kingdom WasteRecruit Ltd Full time

    Position Overview:Remote RoleCompetitive salary along with vehicle allowance and comprehensive benefits package.WasteRecruit Ltd is excited to collaborate with a leading firm in the renewable energy sector to find a skilled Operations Supervisor.This organization is a thriving, profitable, and welcoming family-run enterprise focused on expansion within the...


  • Sheffield, Sheffield, United Kingdom ibis Budget Sheffield Centre St Marys Gate Full time

    Company OverviewAt Ibis Budget Sheffield Centre - St Mary's Gate, our mission is to create unforgettable experiences for our guests by fostering connections from the moment they arrive until their departure.What We Offer:- Complimentary overnight stays at our UK hotels and a 50% discount at any Accor restaurant (terms and conditions apply)- Special rates for...


  • Sheffield, Sheffield, United Kingdom ibis Budget Sheffield Centre St Marys Gate Full time

    Company OverviewAt Ibis Budget Sheffield Centre- St Mary's Gate, our mission is to craft unforgettable experiences for our guests, fostering connections from the moment they arrive until their departure.Whether you are seeking a job, a career, or a calling, we offer a variety of opportunities for you.As a member of our team, you will enjoy:- Complimentary...


  • Sheffield, United Kingdom ibis Budget Sheffield Centre St Marys Gate Full time

    Company OverviewAt Ibis Budget Sheffield Centre- St Mary's Gate, our mission is to craft unforgettable experiences for our guests, fostering connections from the moment they arrive until their departure.Whether you seek a job, a career, or a calling, we offer opportunities for everyone.As a member of our team, you will enjoy:Complimentary overnight stays at...


  • Sheffield, United Kingdom ibis Budget Sheffield Centre St Marys Gate Full time

    Company OverviewAt Ibis Budget Sheffield Centre- St Mary's Gate, our goal is to craft unforgettable experiences for our guests, ensuring a heartfelt connection from their arrival to their departure.Whether you seek a job, a career, or a calling, we offer something valuable for everyone.As a member of our team, you will enjoy:Complimentary overnight stays at...


  • Sheffield, Sheffield, United Kingdom IBIS BUDGET Full time

    Position Overview:Starting salary- £11.31 per hour.As our next Night Receptionist, you will:Serve as the welcoming presence at Ibis Budget Sheffield Centre- St Mary's Gate, ensuring a warm and inviting atmosphere for our guests during nighttime hours.Prioritize guest satisfaction, making their comfort and well-being your top priority while adding your...


  • Sheffield, United Kingdom ibis Budget Sheffield Centre St Marys Gate Full time

    Company OverviewAt Ibis Budget Sheffield Centre- St Mary's Gate, our goal is to create unforgettable experiences for our guests, fostering connections from the moment they arrive until their departure.Whether you seek a job, a career, or a calling, we have something for everyone.As a member of our team, you will enjoy:Complimentary overnight stays at our UK...


  • Sheffield, Sheffield, United Kingdom ibis Budget Sheffield Centre St Marys Gate Full time

    Company OverviewAt Ibis Budget Sheffield Centre - St Mary's Gate, our mission is to craft unforgettable experiences for our guests by fostering connections from the moment they arrive until their departure.What We Offer:- Complimentary overnight stays at our UK locations and a 50% discount at any Accor Restaurant (terms and conditions apply)- Special rates...


  • Sheffield, United Kingdom Admiral Slots - Luxury Leisure Full time

    Job Role: Customer Service Assistant/Supervisor, Castle Street Sheffield Hours per week: 20 Hourly rate: £11.50 - £13.50 Shift pattern: Mixed Shift Patterns to cover a range of morning, afternoon, evening, overnight and weekend shifts. Must be fully flexible Monday to Sunday If working between the hours of 11pm and 6am, you will receive an additional...


  • Sheffield, Sheffield, United Kingdom IBIS BUDGET Full time

    Position Overview:Starting salary: £11.31 per hour.As our next Nighttime Guest Services Coordinator, you will...Be the welcoming presence at Ibis Budget Sheffield Centre- St Mary's Gate, ensuring a pleasant experience for our guests during the night, prioritizing their comfort and satisfaction while adding your unique touch to their stay.Support the overall...


  • Sheffield, Sheffield, United Kingdom Firstbus Careers Full time

    Job Summary:We are seeking an experienced Engineering Supervisor to join our team at Firstbus Careers. As an Engineering Supervisor, you will play a key role in ensuring the smooth operation of our fleet, supervising the maintenance and servicing of our vehicles, and leading a high-performing engineering team.Key Responsibilities:Supervise and Coordinate...


  • Sheffield, Sheffield, United Kingdom O50C Full time

    Job SummaryO50C is seeking a highly skilled Night Manager to oversee the operations of our accommodation facilities. As a key member of our team, you will be responsible for ensuring the safety and security of our guests, staff, and property.Key ResponsibilitiesEnsure a Safe and Secure Environment: Implement and maintain safety procedures and protocols to...


  • Sheffield, Sheffield, United Kingdom Elevation Recruitment Group Full time

    Elevation Recruitment Group is seeking a highly skilled Treasury Supervisor to join one of our esteemed clients in a full-time, permanent capacity. The successful candidate will be responsible for managing the efficient operation of the group's treasury function, encompassing cash allocation, branch cash management, bank reconciliations, cash forecasting,...


  • Sheffield, Sheffield, United Kingdom Ideal Recruit Ltd Full time £14

    Position: Logistics Operations SupervisorWorking Schedule: Monday to Friday, 8:00 AM to 7:00 PM Compensation: £14 per hour Role Overview: As a Logistics Operations Supervisor, you will be responsible for leading the warehouse team to meet operational objectives. Your key responsibilities will include:1. **Team Coordination:** Direct and motivate the...

  • Operations Supervisor

    3 months ago


    Sheffield, United Kingdom Lanes Group PLC Full time

    **Choose a career with the UK’s biggest independent drainage specialist** The Lanes Group are looking for an experienced Operations Supervisor to join our growing network in our Sheffield Depot. **The job**: The Operations Supervisor is responsible for the planning and organisation of the engineer response team activities, carrying out Health & Safety...


  • Sheffield, Sheffield, United Kingdom Kingswell Surgery Full time

    Position Overview Kingswell Surgery is seeking a meticulous, approachable, and proactive Pharmacy Operations Supervisor to oversee our pharmacy team for a part-time role of up to 20 hours per week. Our practice serves a diverse patient base, with a significant portion relying on our pharmacy services. As the Pharmacy Operations Supervisor, you will be...


  • Sheffield, United Kingdom 2BM Recruitment Ltd Full time

    2BM Recruitment Ltd is proud to present a remarkable opportunity for a permanent Manufacturing Operations Supervisor on a full-time basis. This role offers a pathway for career advancement, a competitive salary, performance incentives, and a comprehensive benefits package.Position Overview:As a Manufacturing Operations Supervisor, you will exhibit...


  • Sheffield, Sheffield, United Kingdom Elevation Recruitment Group Full time £38,000

    Logistics Operations Supervisor Salary: £38,000 Excellent Benefits Hybrid Working Elevation Recruitment Group is collaborating with a prominent manufacturing organization seeking a dedicated Logistics Operations Supervisor to enhance their team. Our client is a distinguished manufacturing entity committed to providing superior products to their esteemed...


  • Sheffield, United Kingdom 2BM Recruitment Ltd Full time

    2BM Recruitment Ltd is proud to present a remarkable opportunity for a permanent Manufacturing Operations Supervisor on a full-time basis. This position offers a fantastic chance for career advancement, a competitive salary, performance bonuses, and a comprehensive benefits package.Position Overview:As a Manufacturing Operations Supervisor, you will exhibit...