Customer Service Assistant/supervisor

3 months ago


Sheffield, United Kingdom Admiral Slots - Luxury Leisure Full time

Job Role: Customer Service Assistant/Supervisor, Castle Street Sheffield

Hours per week: 20

Hourly rate: £11.50 - £13.50

Shift pattern: Mixed Shift Patterns to cover a range of morning, afternoon, evening, overnight and weekend shifts. Must be fully flexible Monday to Sunday

If working between the hours of 11pm and 6am, you will receive an additional £1.50 per hour between those times.

Hit the Jackpot on an exciting new career with Admiral
- Would you like to join Admiral, the _**market-leading company**_ _in the adult gaming industry across the UK and beyond?_

Here at Admiral we are a large scale organisation, with our main business being adult gaming centres, including slot machines. Within a number of these venues we also have our tanning company, Kwik Tan, providing a range of sunbed options for customers up and down the country. We also have family friendly entertainment centres located at coastal areas across the UK.

As an **ever expanding** business, we pride ourselves in offering outstanding services for both customers and business partners, as we are also a leading provider of arcade and slot entertainment via our parent company, the esteemed Novomatic.

Our Customer Service Assistant/Supervisor roles hold primarily customer service duties. However, in the absence of management or supervisors on shift, you might be asked to step up and carry out supervisory duties until they return. You could be opening or closing a venue or access point, as well as supervising staff on shift in management or supervisor absence. Although all of our roles have cash handling elements to them, you may also be required to carry and distribute change from the master float to staff members.

As previously mentioned, your role will predominantly be a customer service one. By delivering excellent customer service, you will play an integral role in day to day running of our venue. Once you have completed your training, You could be:

- Promoting our excellent offers, promotions and events.
- Providing refreshments and snacks to our customers.
- Recommending games and alternative machines to our customers, using your product knowledge gained through our training programme.
- As a coin based business, handling cash is a big part of our teams daily duties, therefore you will be expected to provide customers with change.

With us operating within the gambling industry, there is an element of ID checking, as we operate a challenge 25 policy across all of our venues, as well as complying with and following strict gambling legislation.
- Who are we looking for?_

Firstly, as a company in the gambling industry, we need all staff and applicants to be **18 or above**.
- So, what’s in it for you?_
- Job Security due to our ever expanding business
- We pay above the National Living Wage regardless of age
- Overtime available.
- The opportunity to earn bonuses and recognition for going the extra mile.
- Enhanced Maternity and Paternity packages.
- Employee Development Programme available.
- Employee Assistance Programme. - Access to a confidential 24hr Health Assured helpline
- Life Assurance - 3 x annual salary
- HAPI App discounts - retail, travel, cinema etc.
- Discount on Tanning, Lotions and Gym Membership
- Access to a generous refer a friend programme
- What happens now?_

Please view our Recruitment Data Privacy Notice which is on our Company website.

OPS1CSA

**Job Types**: Part-time, Permanent

**Salary**: £11.50-£13.50 per hour

Expected hours: No less than 20 per week

**Benefits**:

- Company pension
- Enhanced maternity leave
- Enhanced paternity leave
- Health & wellbeing programme
- Life insurance
- Referral programme
- Store discount

Schedule:

- Weekend availability

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- Sheffield, S3 8LT: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Are you 18 years of age or older due to licensing laws?
- Are you fully flexible to work 20 hours per week to cover a range of day, evening, overnight and weekend shifts?

Work Location: In person



  • Sheffield, United Kingdom Admiral Slots - Luxury Leisure Full time

    Job Role: Customer Service Assistant/Supervisor, Castle Street Sheffield Hours per week: 30 Hourly rate: £11.50 - £13.50 Shift pattern: Mixed Shift Patterns to cover a range of morning, afternoon, evening, overnight and weekend shifts. Must be fully flexible Monday to Sunday If working between the hours of 11pm and 6am, you will receive an additional...


  • Sheffield, United Kingdom Admiral Slots - Luxury Leisure Full time

    **Job Role: Customer Service Assistant/Supervisor -Sheffield Fitzalan Square** **Hours per week: 16 hours per week,** **Hourly rate: £11.50 - £13.50 per hour** **This role is a mixed shift pattern therefore you must be available to cover days, evening shifts, night shifts and weekend shifts.** **If working between the hours of 11pm and 6am, you will...


  • Sheffield, United Kingdom Admiral Slots - Luxury Leisure Full time

    **Job Role: Customer Service Assistant/Supervisor -Sicey Avenue Sheffield** **Hours per week: 30 hours per week,** **Hourly rate: £11.50 - £13.50 per hour** **This role is a mixed shift pattern therefore you must be available to cover days, evening shifts, night shifts and weekend shifts.** **If working between the hours of 11pm and 6am, you will...


  • Sheffield, United Kingdom Rangz Limited Full time

    Overview: We are seeking a highly motivated and experienced Customer Service Supervisor to join our team. As a Customer Service Supervisor, you will be responsible for overseeing and managing our customer service team to ensure exceptional customer satisfaction. This is a full-time position with competitive pay and excellent...


  • Sheffield, United Kingdom First Customer Contact Full time

    **Who are we?** - **First Customer Contact **is part of FirstGroup, the largest rail operator in the UK and second largest bus operator in the UK outside London. FirstGroup operates services throughout the UK and Ireland, with over 30,000 employees providing services that make travel smoother and life easier. FirstGroup works hard to reduce its impact on the...


  • Sheffield, United Kingdom First Customer Contact Full time

    **Who are we?** First Rail is one of the UK's most experienced rail operators, carrying more than 345m passengers across our franchises (Great Western Railway, South Western Railway, and Avanti West Coast) and our open access operators (Hull Trains and Lumo). We operate all types of passenger railways - intercity, commuter, regional and sleeper...


  • Sheffield, United Kingdom First Customer Contact Full time

    **Who are we?** - **First Customer Contact**is part of FirstGroup, the largest rail operator in the UK and second largest bus operator in the UK outside London. FirstGroup operates services throughout the UK and Ireland, with over 30,000 employees providing services that make travel smoother and life easier. FirstGroup works hard to reduce its impact on the...


  • Sheffield, United Kingdom Admiral Slots - Luxury Leisure Full time

    **Job Role: Night Customer Service Assistant/Supervisor, Sheffield** **Hours per week: 30 (3x shifts)** **Hourly rate: £11.50 - £13.50 per hour** **Shift pattern (if applicable): Night Shift. You must be able to work the Night Shift from 10pm - 8:30 am. You must be fully flexible from Monday - Sunday to work a minimum of 3 shifts per week.** If working...


  • Sheffield, United Kingdom Admiral Slots - Luxury Leisure Full time

    **Job Role: Night Customer Service Assistant/Supervisor, Sicey Avenue, Sheffield** **Hours per week: 30 (3x shifts)** **Hourly rate: £11.50 - £13.50 per hour** **Shift pattern (if applicable): Night Shift. You must be able to work the Night Shift from 10pm - 8:30 am. You must be fully flexible from Monday - Sunday to work a minimum of 3 shifts per...


  • Sheffield, United Kingdom Admiral Slots - Luxury Leisure Full time

    **Job Role: Customer Service Assistant/Supervisor - Sicey Avenue, Sheffield** **Hours per week: 40 hours per week** **Hourly rate: £11.50 - £13.50 per hour** **Shift availability: Must be available to work night shifts between 10pm and 8.30am Monday to Sunday, you will typically work 4 nights out of the seven.** **If working between the hours of 11pm...


  • Sheffield, United Kingdom CV-Library Full time

    Customer Service Supervisor – Sheffield – £34,000 - £38,000 (Hybrid) Chase & Holland are proud to be working with a global manufacturing and distribution business in the Sheffield area who are currently seeking an enthusiastic and professional Customer Service Supervisor to join their passionate and dedicated team. This is a...


  • Sheffield, Sheffield, United Kingdom The Sherwin-Williams Company Full time

    Job Title: Customer Service SupervisorAs a Customer Service Supervisor at The Sherwin-Williams Company, you will play a key role in evaluating changes to improve results, monitoring performance, resolving issues, and coaching, leading, and developing our Customer Service team.Key Responsibilities:Evaluate changes to improve results and monitor performance of...


  • Sheffield, Sheffield, United Kingdom The Sherwin-Williams Company Full time

    Job Title: Customer Service SupervisorAs a Customer Service Supervisor at The Sherwin-Williams Company, you will play a key role in evaluating changes to improve results, monitoring performance, resolving issues, and coaching, leading, and developing our Customer Service team.Key Responsibilities:Evaluate changes to improve results and monitor performance of...


  • Sheffield, United Kingdom Elevation Recruitment Group Full time

    Customer Service Supervisor £38,000 Excellent Benefits Hybrid Working  Elevation Recruitment Group are working with a key Manufacturing business based in Sheffield, who're looking for a Customer Service Supervisor to join their team.  Our clients are a leading manufacturing business dedicated to delivering high-quality products to their valued customers....


  • Sheffield, Sheffield, United Kingdom The Sherwin-Williams Company Full time

    Job Title: Customer Service SupervisorAs a Customer Service Supervisor at The Sherwin-Williams Company, you will play a key role in evaluating changes to improve results, monitoring performance, resolving issues, and coaching, leading, and developing our Customer Service team.Responsibilities:Supervise staff and take a lead role in hiring, training,...


  • Sheffield, Sheffield, United Kingdom The Sherwin-Williams Company Full time

    Job Title: Customer Service SupervisorAs a Customer Service Supervisor at The Sherwin-Williams Company, you will play a key role in evaluating changes to improve results, monitoring performance, resolving issues, and coaching, leading, and developing our Customer Service team.Responsibilities:Supervise staff and take a lead role in hiring, training,...


  • Sheffield, United Kingdom BM Stores Full time

    **B&M Retail are currently recruiting for a Custo**mer Service Supervisor to join our team **in **Chesterfield Road, Sheffield! **This is a permanent, part time role, **and will require the flexibility to work shifts in the daytime, evenings and at weekends.** We are one of the UK’s fastest growing retailers and, with our ongoing expansion plans,...


  • Sheffield, United Kingdom The Sherwin-Williams Company Full time

    As a Customer Service Supervisor within our Automotive division you will evaluate changes that could improve results, monitor performance, resolve issues and coach, lead and develop our Customer Service team.  This role is based at our Sheffield site and is ideal for someone with good export experience and a history of being a Customer Service...


  • Sheffield, United Kingdom Elevation Recruitment Group Full time €38,000

    Customer Service Supervisor £38,000 Excellent Benefits Hybrid Working Manufacturing industry experience is essential Lead and supervise the customer service team Develop and implement strategies to enhance the customer service experience Reviews daily/monthly operational reports Monitor customer enquiries, feedback, and complaints Manage customer...


  • Sheffield, United Kingdom Elevation Recruitment Group Full time €38,000

    Customer Service Supervisor £38,000 Excellent Benefits Hybrid Working Manufacturing industry experience is essential Lead and supervise the customer service team Develop and implement strategies to enhance the customer service experience Reviews daily/monthly operational reports Monitor customer enquiries, feedback, and complaints Manage customer...