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Overnight Hotel Receptionist

2 months ago

Sheffield, Sheffield, United Kingdom ibis Budget Sheffield Centre St Marys Gate Full time
Company Overview

At Ibis Budget Sheffield Centre - St Mary's Gate, our mission is to create unforgettable experiences for our guests by fostering connections from the moment they arrive until their departure.

What We Offer:
- Complimentary overnight stays at our UK hotels and a 50% discount at any Accor restaurant (terms and conditions apply)
- Special rates for hotel bookings worldwide within the Accor network
- Opportunities for continuous learning and personal development through our Accor Academy
- Support for your well-being in both professional and personal aspects
- A chance to gain diverse experiences across 5000 hotels in over 100 countries
- Engagement in initiatives aimed at promoting inclusivity and sustainability
- Numerous additional benefits and perks designed to help you grow and express your individuality.

Position Overview

The starting salary for this role is £11.31 per hour.
As our next Night Receptionist, you will:
- Serve as the welcoming face of Ibis Budget Sheffield Centre - St Mary's Gate, ensuring a warm reception for our guests during nighttime hours, prioritizing their comfort and satisfaction.
- Assist in the smooth operation of the hotel during the night and collaborate with other departments to prepare for the following day.
- Be an independent and enthusiastic individual, committed to enhancing the quality of our hotel services.
- Conduct night audits and safety inspections to ensure the security and well-being of all guests.
- Exhibit confidence in managing guest relations, recognizing and catering to those who may need special assistance.

Additional Insights:

To facilitate your transition into this role and support your success, you will receive comprehensive training in all front-of-house operations and safety protocols.
As a Night Receptionist, you will be part of a friendly team of 14 professionals, working in a hotel that features 126 rooms along with unique bar and restaurant facilities.
Understanding our guests' perspectives is crucial; therefore, we will arrange a complimentary overnight stay for you to experience our services firsthand.

We look forward to hearing from you and sharing more about this opportunity.

Commitment to Diversity & Inclusion:
We are dedicated to fostering an inclusive environment and aim to attract, recruit, and promote diverse talent, ensuring that everyone feels a sense of belonging.