Receptionist
1 day ago
About Hampton Medical Centre
Hampton Medical Centre is a thriving healthcare facility located in the heart of Peterborough, serving a diverse patient population of approximately 12,000 individuals. As a key member of our team, you will play a vital role in ensuring the smooth operation of our practice, providing exceptional patient care and support.
Job Summary
This exciting opportunity is for a skilled Receptionist to join our dynamic team. As a Receptionist, you will be responsible for providing a warm and welcoming experience for patients, handling administrative tasks, and supporting the practice team in delivering high-quality patient care.
Main Responsibilities
- Manage the practice appointments system, ensuring efficient scheduling and communication with patients and healthcare professionals.
- Process personal and telephone requests for appointments, visits, and telephone consultations, providing accurate information and support to patients.
- Process and distribute incoming and outgoing mail, maintaining confidentiality and adhering to practice protocols.
- Provide clerical assistance to practice staff, including data entry, filing, and photocopying, as required.
- Initiate contact with patients, other team members, and healthcare agencies, responding to requests and providing timely information.
- Maintain a clean and organized reception area, ensuring a positive and professional environment for patients and staff.
Person Specification
We are seeking a highly organized and customer-focused individual with excellent communication skills and a strong attention to detail. The ideal candidate will possess a GCSE award or modern equivalent and demonstrate a commitment to delivering exceptional patient care.
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