Lead Quality Manager

5 days ago

Southampton, Southampton, United Kingdom University Hospital Southampton NHS FT Full time
Job Description

**Job Summary**

We are seeking a highly motivated and experienced professional to join our team as a Lead Quality Manager - JACIE Accreditation. The successful candidate will be responsible for leading our quality management programme, ensuring compliance with JACIE and HTA regulations, and driving continuous improvement in our services.

Key Responsibilities

  • Lead on regulatory compliance, accreditation, registration, or licensure with HTA and JACIE.
  • Oversee team members to deliver requirements for JACIE and HTA compliance.
  • Analyse complex information from complaints, claims, incident investigations, audits, and working with performance and contracting colleagues to establish appropriate action plans to bring about positive change.
  • Encourage patients and their carers to actively engage in the quality programme.
  • Work with Clinical Directors, Medical Teams, Nursing Teams, Management, and Administrative staff to deliver an effective quality management programme regarding statutory requirements of JACIE and HTA.
  • Lead on regulatory compliance, accreditation, registration, or licensure with HTA and JACIE.
  • Support effective network arrangements about JACIE, which are embedded in the constituent organisations.
  • Manage and maintain credibility with all the key players within the Network UHS BMT community fostering a culture of collaboration for the delivery of a robust quality management programme in relation to JACIE.
  • Understand, communicate, and implement JACIE standards and the Quality plan through network improvement activities.
  • Establish and maintain highly effective communication routes in line with the needs of the diverse range of stakeholders within the JACIE quality programme and its satellite units.
  • Foster a culture of clinical engagement and influence ensuring improvement initiatives are led and managed throughout the quality programme.
  • Encourage patients and their carers to actively engage in the quality programme.
  • Ensure links and collaboration between the hub and satellite units where there are synergies in pathways.
  • Oversee team members to deliver requirements for JACIE and HTA compliance, to support the delivery of day-to-day activities and projects.
  • Follow up on external inspections and verify completion of corrective action as required by the reports of the inspectors.
  • Interpreting and assessing the relevance of national policy and guidance about JACIE and HTA.
  • Liaise with Divisional/corporate leads to agree and achieve deliverables as appropriate.
  • Analyse complex information from complaints, claims, incident investigations, audits, and working with performance and contracting colleagues to establish appropriate action plans to bring about positive change.
  • Triangulation of information from incidents, complaints, and claims. Provide monthly, quarterly, and yearly reports triangulating the information and data from clinical governance activity about the BMTCT programme.

Requirements

  • Previous experience working in haematology or BMT.
  • Previous experience in managing accreditation visits.
  • Previous experience using document control systems.
  • Organisational skills and ability to supervise the processing of large workloads.

What We Offer

  • Learning and development opportunities to help you achieve the career you aspire to.
  • Agile working arrangements, including a mixture of on-site and remote working.
  • Flexibility in working hours.
  • NHS discounts.
  • Minimum of 35 days paid holiday (pro rata).
  • Generous pension scheme.

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