Optical Services Coordinator

1 week ago


Glasgow, Glasgow City, United Kingdom Optical Express Full time
About the Role

We are seeking a highly skilled and motivated Patient Advisor to join our team at Optical Express. As a Patient Advisor, you will play a vital role in delivering exceptional patient care and ensuring a smooth patient journey.

Key Responsibilities
  • Build Strong Relationships with our patients, providing a 5-star service and making them feel comfortable and relaxed.
  • Perform Diagnostic Eye Scans and confidently relay patient information to the optometrist.
  • Maintain Accurate Records and ensure patient records are up to date and accurate.
  • Arrange Affordable Finance Options to suit each individual patient.
  • Schedule Patients' Consultations and surgeries with our optometrists and surgeons.
Requirements
  • Excellent Communication Skills with both patients and ophthalmic professionals.
  • Strong Negotiation Skills to arrange affordable finance options.
  • Self-Motivated and able to work with and without supervision.
  • Strong Organisational Skills to manage multiple tasks and priorities.
  • Commercially Aware with a focus on delivering world-class customer service.
What We Offer
  • Industry Leading Salary plus excellent bonus potential.
  • State of the Art Working Environments with modern facilities.
  • Free Eye Tests and discounted prescription eye wear and sunglasses.
  • Ongoing Training and Development Opportunities to enhance your skills and career.
  • Pension Scheme to support your financial well-being.


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