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Healthcare Services Planner

2 months ago


Glasgow, Glasgow City, United Kingdom Optical Express Full time

Position Title – Professional Services Coordinator

Location – Cumbernauld

Work Schedule – 40 hours per week with occasional Saturday shifts

Compensation - £24,500 plus benefits, comprehensive training provided.

Optical Express stands as the UK's sole comprehensive eye care provider and is recognized as Europe's foremost private entity for laser eye surgery and advanced intraocular lens and cataract procedures. Weekly, Optical Express Surgeons perform more laser eye surgeries and private intraocular lens interventions than any other organizations.

With over 33 years of experience, millions of patients have placed their trust in Optical Express for their eye care needs. Operating clinics throughout the UK, Ireland, and mainland Europe, Optical Express is supported by a distinguished International Medical Advisory Board and is a leader in the global optometry and refractive surgery sector.

Optical Express is committed to delivering optimal patient outcomes by investing in cutting-edge technology, employing highly skilled surgeons and optometrists, continuously evaluating clinical results, and collaborating with industry pioneers and innovators, including Johnson & Johnson Vision and Zeiss.

The role of Professional Services Coordinator is vital for Optical Express, as the team ensures that our professional staff is effectively scheduled to meet business and patient requirements. This position will be based at our Head Office in Cumbernauld.

Key Responsibilities -

  • Maintain the Optometrist database
  • Optimize the scheduling of Optometrists within the designated region
  • Timely approval of holiday requests
  • Support client relationship management with the Self-Employed Optometrist network to ensure coverage at short notice
  • Regularly communicate with the regional team to ensure effective utilization of Optometrists
  • Adopt a commercially aware, proactive, and adaptable approach to work
  • Demonstrate proficiency in Microsoft Office applications including Word, Excel, and Outlook
  • Perform general administrative tasks
  • Effectively communicate with senior management and qualified healthcare professionals

Qualifications -

  • A willingness to learn and grow
  • Exceptional organizational abilities
  • Meticulous attention to detail
  • Ability to manage multiple competing priorities
  • Proficient in computer usage and a quick learner
  • Enjoy networking and possess strong communication skills with senior-level managers and qualified healthcare professionals
  • The ideal candidate should have excellent communication skills and the ability to work independently as well as collaboratively within a team.
  • Availability for Saturday cover (1 in 3) is essential for this role.

Benefits -

  • Competitive salary package
  • Access to free or discounted optical products and procedures
  • Complimentary parking facilities
  • Cycle to work initiative
  • Opportunities for career advancement

We invite you to submit your CV for consideration.