Service / Reception Manager
2 weeks ago
We are seeking a highly motivated and experienced Reception Manager to join our team at Pybus Recruitment Ltd. As a key member of our Aftersales Department, you will be responsible for leading and inspiring a dedicated team to ensure the seamless operation of parts and service processes.
Key Responsibilities- Team Leadership: Maintain high performance standards within the parts and service teams through effective coaching and performance management.
- Talent Acquisition: Recruit and select team members in alignment with organisational needs.
- Customer Service: Uphold customer service standards, ensuring adherence to customer satisfaction indicators.
- Resource Management: Ensure adequate resources are available to meet servicing requirements, regularly reviewing key operating controls.
- Inventory Management: Oversee stock control and warehouse management, ensuring compliance with manufacturer and business operating requirements.
- Marketing Strategy: Develop and implement targeted marketing campaigns to maximise commercial opportunities.
- Market Analysis: Monitor customer needs and competitor activity, ensuring relevant and effective marketing efforts.
- Process Improvement: Ensure all service processes meet brand standards and are consistently implemented.
- Interdepartmental Collaboration: Foster inter-departmental communication to develop business and team ethos.
- Health and Safety: Maintain a safe and healthy working environment, ensuring compliance with Health and Safety requirements.
To be successful in this role, you will need:
- Passion for Customer Satisfaction: A strong commitment to delivering excellent customer satisfaction.
- Organisational Skills: Strong organisational and planning skills.
- Energy and Enthusiasm: High levels of energy and enthusiasm.
- Communication Skills: Excellent numeracy and literacy skills.
- Industry Knowledge: Comprehensive understanding of all departments and KPIs.
- Technical Skills: Proficiency in IT.
- Professional Appearance: Smart appearance.
- Driving Licence: Full UK driving licence.
This role offers:
- Leadership Opportunities: Guide and mentor a team, fostering a culture of excellence and continuous improvement.
- Competitive Salary: Enjoy a competitive base salary ranging from £35,000 to £45,000, complemented by a company car.
- Professional Growth: Engage in a role that offers substantial scope for professional development within the motor industry.
- Impactful Work: Play a crucial part in enhancing customer experiences and driving business success.
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Reception Service Manager
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Crawley, West Sussex, United Kingdom Pybus Recruitment Full timeAbout the Role:As a key member of the Aftersales Department, the Reception Service Manager will play a pivotal role in ensuring the seamless operation of parts and service processes. This dynamic and rewarding role offers a unique opportunity to lead and inspire a dedicated team, driving business success and enhancing customer experiences.Key...
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Crawley, West Sussex, United Kingdom Pybus Recruitment Ltd Full timeAbout the Role:This is an exciting opportunity to join Pybus Recruitment Ltd as a Reception Manager in the Aftersales Department. As a key member of the team, you will play a vital role in ensuring the seamless operation of parts and service processes, while maintaining the highest standards of customer satisfaction.Key Responsibilities:Team Leadership:...
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Service / Reception Manager
2 weeks ago
Crawley, West Sussex, United Kingdom Pybus Recruitment Ltd Full timeAbout the Role:This is an exciting opportunity to join Pybus Recruitment Ltd as a Reception Manager in the Aftersales Department. As a key member of the team, you will play a vital role in ensuring the seamless operation of parts and service processes, while maintaining the highest standards of customer satisfaction.Key Responsibilities:Team Leadership:...
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Service / Reception Manager
2 weeks ago
Crawley, West Sussex, United Kingdom Pybus Recruitment Ltd Full timeAbout the RoleWe are seeking a highly motivated and experienced Reception Manager to join our Aftersales Department at Pybus Recruitment Ltd. As a key member of our team, you will be responsible for leading and inspiring a dedicated team, ensuring the seamless operation of parts and service processes.Key ResponsibilitiesTeam Leadership: Maintain high...
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Service / Reception Manager
2 weeks ago
Crawley, West Sussex, United Kingdom Pybus Recruitment Ltd Full timeAbout the RoleWe are seeking a highly motivated and experienced Reception Manager to join our Aftersales Department at Pybus Recruitment Ltd. As a key member of our team, you will be responsible for leading and inspiring a dedicated team, ensuring the seamless operation of parts and service processes.Key ResponsibilitiesTeam Leadership: Maintain high...
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Service Reception Manager
1 week ago
Crawley, West Sussex, United Kingdom Pybus Recruitment Ltd Full time{"h3": "About the Role", "p": "As a dynamic and results-driven Reception Manager, you will lead and inspire a dedicated team to ensure the seamless operation of parts and service processes. This pivotal role supports the Aftersales Manager in achieving volume and profit objectives while maintaining the highest standards of customer satisfaction.Key...
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Service Reception Manager
1 week ago
Crawley, West Sussex, United Kingdom Pybus Recruitment Ltd Full time{"h3": "About the Role", "p": "As a dynamic and results-driven Reception Manager, you will lead and inspire a dedicated team to ensure the seamless operation of parts and service processes. This pivotal role supports the Aftersales Manager in achieving volume and profit objectives while maintaining the highest standards of customer satisfaction.Key...
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Crawley, West Sussex, United Kingdom Pybus Recruitment Full timeJob Summary:We are seeking a highly skilled and experienced Reception Service Director to join our team at Pybus Recruitment. As a key member of our Aftersales Department, you will be responsible for leading and inspiring a dedicated team to ensure the seamless operation of parts and service processes.About the Role:This is a unique opportunity to take on a...
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Reception Service Director
2 weeks ago
Crawley, West Sussex, United Kingdom Pybus Recruitment Full timeJob Summary:We are seeking a highly skilled and experienced Reception Service Director to join our team at Pybus Recruitment. As a key member of our Aftersales Department, you will be responsible for leading and inspiring a dedicated team to ensure the seamless operation of parts and service processes.About the Role:This is a unique opportunity to take on a...
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Reception Service Director
2 weeks ago
Crawley, West Sussex, United Kingdom Pybus Recruitment Full timeJob Summary:We are seeking a highly skilled and experienced Reception Service Manager to join our team at Pybus Recruitment. As a key member of our Aftersales Department, you will be responsible for leading and inspiring a dedicated team to achieve exceptional customer satisfaction and drive business growth.About the Role:The successful candidate will have a...
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Reception Service Director
2 weeks ago
Crawley, West Sussex, United Kingdom Pybus Recruitment Full timeJob Summary:We are seeking a highly skilled and experienced Reception Service Manager to join our team at Pybus Recruitment. As a key member of our Aftersales Department, you will be responsible for leading and inspiring a dedicated team to achieve exceptional customer satisfaction and drive business growth.About the Role:The successful candidate will have a...
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Service Reception Manager
2 weeks ago
Crawley, West Sussex, United Kingdom Pybus Recruitment Ltd Full timeAbout the RoleWe are seeking a highly motivated and experienced Customer Service Manager to join our team at Pybus Recruitment Ltd. As a key member of our Aftersales Department, you will be responsible for leading and inspiring a dedicated team to ensure the seamless operation of parts and service processes.Key ResponsibilitiesTeam Leadership: Maintain high...
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Service Reception Manager
2 weeks ago
Crawley, West Sussex, United Kingdom Pybus Recruitment Ltd Full timeAbout the RoleWe are seeking a highly motivated and experienced Customer Service Manager to join our team at Pybus Recruitment Ltd. As a key member of our Aftersales Department, you will be responsible for leading and inspiring a dedicated team to ensure the seamless operation of parts and service processes.Key ResponsibilitiesTeam Leadership: Maintain high...
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3 weeks ago
Crawley, West Sussex, United Kingdom Pybus Recruitment Ltd Full timeAbout the RoleWe are seeking a highly motivated and experienced Customer Service Team Lead to join our team at Pybus Recruitment Ltd. As a key member of our Aftersales Department, you will be responsible for leading and inspiring a dedicated team to deliver exceptional customer service and drive business success.Key ResponsibilitiesTeam Leadership: Maintain...
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Service / Reception Manager
3 weeks ago
Crawley, West Sussex, United Kingdom Pybus Recruitment Ltd Full timeAbout the RoleWe are seeking a highly motivated and experienced Customer Service Team Lead to join our team at Pybus Recruitment Ltd. As a key member of our Aftersales Department, you will be responsible for leading and inspiring a dedicated team, ensuring the seamless operation of parts and service processes.Key ResponsibilitiesTeam Leadership: Maintain...
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Crawley, West Sussex, United Kingdom Pybus Recruitment Full timeAbout the Role:As a key member of the Aftersales Department, you will be responsible for leading a dedicated team to ensure seamless operation of parts and service processes. This dynamic role offers a unique opportunity to inspire and motivate your team to achieve both volume and profit objectives, while maintaining the highest standards of customer...
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Reception Service Manager
4 days ago
Crawley, West Sussex, United Kingdom Pybus Recruitment Full timeAbout the Role:As a key member of the Aftersales Department, you will be responsible for leading a dedicated team to ensure seamless operation of parts and service processes. This dynamic role offers a unique opportunity to inspire and motivate your team to achieve both volume and profit objectives, while maintaining the highest standards of customer...
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Service / Reception Manager
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Crawley, West Sussex, United Kingdom Pybus Recruitment Ltd Full timeAbout the RoleWe are seeking a highly motivated and experienced Customer Service Team Lead to join our team at Pybus Recruitment Ltd. As a key member of our Aftersales Department, you will be responsible for leading and inspiring a dedicated team to deliver exceptional customer service and drive business success.Key ResponsibilitiesTeam Leadership: Maintain...
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Service / Reception Manager
3 weeks ago
Crawley, West Sussex, United Kingdom Pybus Recruitment Ltd Full timeAbout the RoleWe are seeking a highly motivated and experienced Customer Service Team Lead to join our team at Pybus Recruitment Ltd. As a key member of our Aftersales Department, you will be responsible for leading and inspiring a dedicated team to deliver exceptional customer service and drive business success.Key ResponsibilitiesTeam Leadership: Maintain...
