Head of eDiscovery and Digital Legal Services

1 week ago

London, Greater London, United Kingdom Herbert Smith Freehills Full time
Job Title: Head of eDiscovery and Digital Legal Services

Herbert Smith Freehills is a leading global law firm that advises top-tier organizations across the globe. We are seeking a highly skilled and experienced professional to lead our eDiscovery and Digital Legal Services team.

About Herbert Smith Freehills

We are a premium law firm with a global network of offices, providing full-service legal advice to our clients. Our team of 5,000 professionals, including 3,100 lawyers and 2,000 business services professionals, is dedicated to delivering exceptional results.

The Opportunity

The Head of eDiscovery and Digital Legal Services will be responsible for building and leading our Digital Legal Delivery service, leveraging technology to support complex workstreams and collaborating with other practice areas. This role will have individual or collective accountability for the performance of eDiscovery within Digital Legal Delivery.

Key Responsibilities and Relationships
  • The Head of eDiscovery will lead a senior strategic role delivering eDiscovery services and client-facing leadership for the firm's Digital Legal Delivery business, reporting to the Legal Technology lead.
  • This will include direct responsibility for the day-to-day management of the eDiscovery, Digital Legal Delivery, team in the region.
  • This is a fee-earning role with a target of delivering high-quality work to clients.
  • The Head of eDiscovery will work closely with the Digital Legal Delivery West Disputes Partner, the Legal Technology lead, and other senior leaders in Digital Legal Delivery West to support them in achieving the strategic vision for Digital Legal Delivery West.
  • The Head of eDiscovery will work with the Regional Disputes senior teams and the Head of Disputes to lead the legal and e-Discovery teams within Digital Legal Delivery to high professional standards.
  • The Head of eDiscovery will also work closely with the senior Digital Legal Delivery eDiscovery team members in Asia and Australia to ensure global alignment to best achieve the strategic aims of the global business.
  • Clients and Business Development
    • Establish and maintain excellent working relationships with local GHoPs, RHoPs, Partners, and CRMs across the region.
    • Promote the full Digital Legal Delivery eDiscovery offering to them, in consultation and collaboration with relevant peers, to maximize the opportunity for the firm's clients to benefit from Digital Legal Delivery services.
    • Direct excellent client care and relationship management of internal and, where appropriate, external clients to ensure high levels of satisfaction with the legal services offered by the eDiscovery practice in the region.
    • Work to further diversify the client portfolio for Digital Legal Delivery West in order to ensure that the business remains sustainable, profitable, and responsive to client need.
    • Contribute substantially to the firm's overall value proposition and high standards of service delivery to Clients, assessed by Client survey/feedback and repeat business as appropriate.
    • Build own brand as a respected 'voice' in the legal technology community through seeking opportunities to raise own profile and others in the team.
  • Strategic Leadership
    • Provide inspired leadership and clear direction to teams ensuring a collaborative approach to achieve the firm's objectives and promote a positive perception of HSF and Digital Legal Delivery to clients.
    • Lead and develop a culture within eDiscovery to support the attraction, development, performance, and retention of the highest calibre employees.
    • Develop a highly regarded team that strives to consistently deliver exceptional work.
    • Achieve high levels of employee engagement across teams within the portfolio and evidenced by 360 feedback.
    • Manage change as it impacts the teams in a way that minimizes operational and client delivery disruption.
Qualifications, Skills, and Experience
  • Have a track record of successfully leading an eDiscovery team.
  • Be a process-minded individual, demonstrating excellence in client service delivery for both internal legal teams and external clients.
  • Extensive experience of planning and managing complex eDiscovery matters and deep experience with eDiscovery technology, including Relativity and Nuix.
  • Excellent understanding of the eDiscovery software market and the legal framework of eDiscovery, existing protocols, practices, and relevant legal standards.
  • People management skills in a law firm or commercial legal environment managing team members in and out of region.
  • Experience of resourcing, project managing, and motivating large teams to tight deadlines.
  • High level of attention to detail with the ability to step back and see problems, opportunities, and trends.
  • Strong creative and analytical ability, coupled with sound judgement to balance multiple factors and solve complex problems.
  • Strong IT literacy, including and aptitude for learning (and becoming proficient in) the use of new and innovative software and IT applications.
About the Team

Digital Legal Delivery is a team that is dedicated to delivering innovative and high-quality legal services to clients.

Working Pattern

Full-time

Diversity and Inclusion

At Herbert Smith Freehills, we strive to create a diverse, innovative culture where high performance, client focus, and highly engaged people are our differentiator. We believe that our inclusive environment means you feel valued and able to perform at your best by being your authentic self at work.

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