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Customer Service Representative

2 months ago

New Invention, United Kingdom Involve Recruitment Full time

Job Summary:

Involve Recruitment is working with a leading Lock Manufacturer to recruit for a Trainee Masterkey Advisor. This role offers a unique opportunity to develop skills in Masterkey systems and customer service.

Key Responsibilities:

  • Develop Masterkey suites, allocation, and calculation to customer orders.
  • Transfer customer orders into product codes.
  • Process all orders.
  • Handle customer enquiries and queries.
  • Maintain accurate and up-to-date records.

Requirements:

  • Good mathematical skills, including GCSE level.
  • Strong Excel skills.
  • Previous customer service experience.

What We Offer:

  • A competitive salary of £24,500.
  • A pension plan.
  • 25 days of holiday plus bank holidays.
  • Career opportunities within the company.

About the Role:

This is a full-time position, working Monday to Friday, 37.5 hours per week. The ideal candidate will have a strong attention to detail and be able to work effectively in a team environment.