Business Administration Support Specialist

2 months ago


Neath, Neath Port Talbot, United Kingdom Vacancy ID: 5568 Full time

About the Role

We are seeking a highly organized and customer-focused individual to join our team as an Administration Support Specialist. As a key member of our operations team, you will provide administrative support to ensure the efficient running of our office and help process mortgage and insurance cases from application to completion.

Key Responsibilities

  • Provide administrative support to the operations team
  • Input data onto our tracking system
  • Complete and send out client paperwork
  • Manage client cases and track their progress
  • Manage the office and staff daily tasks
  • Check and upload client documents
  • Liaise with solicitors to assist with case progress
  • Monitor, prioritize, and respond to emails
  • Generate, send, and receive invoices
  • Communicate effectively with clients and stakeholders
  • Organize events, including designing and ordering merchandise and resources
  • Attend networking events representing Remoo Mortgages
  • Manage customer experience and create a customer journey map
  • Review and improve processing systems
  • Recommend mortgage products

Requirements

  • A Level or equivalent desirable
  • Significant experience in business administration
  • Excellent organization skills with the ability to prioritize tasks and work independently
  • Strong attention to detail and accuracy
  • Excellent communication and interpersonal skills
  • Ability to work as part of a team with a flexible and proactive approach to problem-solving

Training and Development

We offer a comprehensive training program to support your development and growth in your role. Our training provider, Neath Port Talbot College (Skills Academy Wales), will provide you with the necessary skills and knowledge to excel in your position.

Disability Confident Employer

Remoo Mortgages is a disability confident employer, committed to offering equal opportunities for people with disabilities and health conditions.



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