Customer Service Representative

2 weeks ago


Hartlepool, Hartlepool, United Kingdom Anglian Water Services Full time

Job Summary

We are seeking a highly skilled and dedicated Customer Service Representative to join our team at Anglian Water Services. As a key member of our Billing contact centre, you will be responsible for providing exceptional customer service to our valued customers.

Key Responsibilities

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide accurate and up-to-date information on our services and products
  • Work collaboratively with colleagues to achieve team goals and objectives
  • Participate in ongoing training and development to enhance customer service skills

Requirements

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving and analytical skills
  • Experience in a customer-facing role, preferably in a call centre environment

What We Offer

  • A comprehensive training program to ensure your success in the role
  • A competitive salary and benefits package
  • Opportunities for career advancement and professional growth
  • A dynamic and supportive work environment

About Us

Anglian Water Services is a leading provider of water and wastewater services in the UK. We are committed to delivering exceptional customer service and ensuring the health and well-being of our customers.



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