Client Relations Specialist
3 weeks ago
Job Opportunity:
Temporary Client Relations Specialist
Location:
Contract:
Temporary (3 to 6 months, typically rolling)
Hours: 35-hour week with one Saturday in every 3-4 weeks (day off in lieu)
Salary:
£17.12 per hour
Work Flexibility:
Up to 50% remote work, subject to business requirements.
About the Role:
Our organization is in search of a committed Client Relations Specialist to provide exceptional service to our clientele.
This position is crucial in ensuring the department achieves its service objectives, which includes managing phone inquiries, processing manual transactions, verifying financial documents, and addressing correspondence.
Team Collaboration:
Serve as a vital member of the team, aiding in the accomplishment of departmental service targets.
Relationship Building:
Cultivate robust relationships with partners through clear and effective communication, ensuring every interaction is constructive.
Customer Service:
Deliver a superior level of service to clients, overseeing modifications to financial agreements and accurately processing manual transactions.
Shift Patterns: 8:00-16:00, 9:00-17:00, and 10:00-18:00.
Saturday Work:
One in every 3-4 Saturdays, with a day off in lieu.
Experience:
Prior experience in a customer service role.
Quality Conscious:
Strong attention to detail and dedication to high-quality output.
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