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Evening Client Support Specialist
2 months ago
Are you dedicated to delivering outstanding client support? Our client, a reputable organization, is looking for a Client Support Specialist to enhance their team.
In this role, you will be essential in maintaining client satisfaction by offering top-notch assistance and guidance.
Key Requirements:- Minimum secondary education with relevant experience
- Proficient written and verbal communication skills in English
- Familiarity with SAP and Salesforce is advantageous
- Meticulous attention to detail and numerical precision
As a Client Support Specialist, your responsibilities will include:
- Engaging with business partners on client relationship management utilizing Salesforce functionalities
- Delivering assistance and support through various systems across a diverse range of products
- Collaborating with internal teams to ensure exceptional service and prompt resolution of inquiries
Ensuring all transactions comply with standards and established Service Level Agreements is crucial.
We seek candidates with a minimum of 2-3 years of experience in a B2B client support role, demonstrating a solid understanding of SAP and Salesforce.
The ideal candidate will be required to work on-site at least one day a week, with the flexibility to work remotely for the remaining days.
This position is a fixed-term contract offering a competitive hourly rate. Join our client's team and contribute significantly to their client support operations.
Adecco is committed to fostering an inclusive and accessible recruitment process, supporting candidates from all backgrounds and abilities.
If you require reasonable adjustments at any stage, please inform us, and we will gladly assist you.
Adecco operates as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.