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Client Support Specialist
2 months ago
Client Support Specialist
Are you dedicated to delivering outstanding client support? Do you excel in a vibrant and fast-moving workplace? If so, we have a fantastic opportunity for you. Our client, a reputable organization, is looking for a Client Support Specialist to become a part of their team.
In the role of Client Support Specialist, you will be essential in guaranteeing client satisfaction by offering top-notch assistance and service to customers.
Key Skills and Qualifications:
- Minimum secondary education with relevant experience
- Strong written and verbal communication skills in English
- Familiarity with SAP and Salesforce is advantageous
- Quick adaptability to new systems and processes
- Experience in supply chain and logistics is beneficial
- Excellent attention to detail and numerical precision
Responsibilities:
- Engaging with business partners on client relationship management utilizing Salesforce capabilities
- Delivering service and support through various systems across a diverse range of products
- Collaborating with internal teams to ensure the highest service standards and prompt resolution of inquiries.
- Ensuring all transactions comply with standards and established Service Level Agreements.
We seek candidates with a minimum of 2-3 years of experience in a B2B client support role, who can showcase a solid understanding of SAP and Salesforce.
The ideal candidate will be required to work on-site for at least one day a week, with the flexibility to work remotely for the remaining days.
This position is a fixed-term contract offering a competitive hourly rate. The assignment duration is two years, with a working pattern in the afternoon.
If you are a client-focused individual who thrives in a dynamic and challenging environment, we encourage you to consider this opportunity to make a significant contribution to our client's support operations.
Adecco is committed to fostering an inclusive and accessible recruitment process to support candidates from all backgrounds and abilities.
If you require any adjustments during the recruitment process, please inform us, and we will be glad to assist you.
Adecco acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
