Client Support Specialist

7 days ago


Leicester, Leicester, United Kingdom Maximus UK Full time

Job Summary

The Customer Service Advisor is a key role within Maximus UK, responsible for delivering exceptional service to our clients. As a Customer Service Advisor, you will be the primary point of contact for clients, providing support and guidance to ensure their needs are met.

Key Responsibilities

  • Client Support
    • Provide timely and effective support to clients, responding to their inquiries and resolving issues in a professional and courteous manner.
    • Listen actively to clients' concerns and provide empathetic and solution-focused responses.
  • Service Delivery
    • Deliver high-quality service to clients, meeting or exceeding service level agreements (SLAs).
    • Collaborate with internal stakeholders to ensure seamless service delivery and continuous improvement.
  • Communication
    • Communicate effectively with clients, colleagues, and other stakeholders, using clear and concise language.
    • Provide regular updates and progress reports to clients, as required.
  • Continuous Improvement
    • Identify opportunities for process improvements and implement changes to enhance service delivery.
    • Participate in training and development programs to enhance skills and knowledge.

Requirements

  • Experience
    • Proven experience in a customer-facing role, preferably in a service industry.
  • Skills
    • Excellent communication and interpersonal skills.
    • Strong problem-solving and analytical skills.
    • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Education
    • Relevant qualifications or certifications in customer service or a related field.

What We Offer

Maximus UK is committed to providing a supportive and inclusive work environment. As a Customer Service Advisor, you will have the opportunity to develop your skills and knowledge, working with a talented team of professionals. We offer a competitive salary and benefits package, as well as opportunities for career advancement.



  • Leicester, Leicester, United Kingdom Maximus Full time

    Overview Job Title: Client Support Specialist Company: Maximus Position Summary Join a leading global organization dedicated to enhancing health and employment services for individuals worldwide. At Maximus, we pride ourselves on employing a diverse workforce that is committed to making a significant difference in the lives of those we serve. Role...


  • Leicester, Leicester, United Kingdom Otis College of Art and Design Full time

    Position Overview: Are you interested in becoming part of a globally recognized institution that prioritizes Safety, Integrity, Quality, Innovation, and Employee Development? Otis College of Art and Design is expanding its team and is seeking a Client Support Specialist to join our dedicated Customer Service Team. This role will involve engaging with...


  • Leicester, Leicester, United Kingdom REVOLUTION SUPPORT SERVICES LIMITED Full time

    Job OpportunityWe are seeking a highly motivated and organized Sales Support Specialist to join our team at Revolution Support Services Limited. As a Sales Support Specialist, you will play a crucial role in driving sales growth and supporting our sales team in achieving their targets.About the RoleManage our Customer Relationship Management (CRM) database...


  • Leicester, Leicester, United Kingdom Bellrock Group Full time

    About the RoleWe are seeking a highly skilled and experienced Client Support Administrator to join our team at Bellrock Group. As a key member of our operations team, you will play a vital role in ensuring exceptional service delivery to our clients.Key ResponsibilitiesClient ManagementAct as the primary point of contact for our clients, providing proactive...


  • Leicester, Leicester, United Kingdom Bellrock Group Full time

    About the RoleWe are seeking a highly skilled and experienced Client Support Administrator to join our team at Bellrock Group. As a key member of our operations team, you will play a vital role in ensuring exceptional service delivery to our clients.Key ResponsibilitiesClient ManagementAct as the primary point of contact for our clients, providing proactive...


  • Leicester, Leicester, United Kingdom Bellrock Property and Facilities Management Full time

    About the RoleWe are seeking a highly skilled and motivated Client Support Administrator to join our team at Bellrock Property and Facilities Management. As a Client Support Administrator, you will play a key role in ensuring exceptional service delivery by effectively managing and executing tasks aligned with our client's needs.Key ResponsibilitiesManage...


  • Leicester, Leicester, United Kingdom Bellrock Property and Facilities Management Full time

    About the RoleWe are seeking a highly skilled and motivated Client Support Administrator to join our team at Bellrock Property and Facilities Management. As a Client Support Administrator, you will play a key role in ensuring exceptional service delivery by effectively managing and executing tasks aligned with our client's needs.Key ResponsibilitiesReview...


  • Leicester, Leicester, United Kingdom Bellrock Property and Facilities Management Full time

    About the RoleWe are seeking a highly skilled and motivated Client Support Administrator to join our team at Bellrock Property and Facilities Management. As a Client Support Administrator, you will play a key role in ensuring exceptional service delivery by effectively managing and executing tasks aligned with our client's needs.Key ResponsibilitiesReview...


  • Leicester, Leicester, United Kingdom Bellrock Property and Facilities Management Full time

    About the RoleWe are seeking a highly skilled and motivated Client Support Administrator to join our team at Bellrock Property and Facilities Management. As a Client Support Administrator, you will play a key role in ensuring exceptional service delivery by effectively managing and executing tasks aligned with our client's needs.Key ResponsibilitiesReview...


  • Leicester, Leicester, United Kingdom NSPCC Full time

    Join Our MissionAt NSPCC, we believe that every childhood is worth protecting. This conviction fuels our commitment to providing essential support and resources through our Professional Learning Services team. As a Customer Service Officer, you will play a pivotal role in making a meaningful impact. Your RoleThe customer service department serves as the...

  • IT Support Specialist

    18 hours ago


    Leicester, Leicester, United Kingdom D R Newitt Recruitment Full time £32,000

    About the RoleWe are seeking a highly motivated and customer-focused IT Support Specialist to join our team at D R Newitt Recruitment. As an IT Support Specialist, you will play a key role in ensuring the smooth operation of computer systems, servers, and networks for our clients.Key ResponsibilitiesCollaborate with internal stakeholders to resolve technical...

  • IT Support Specialist

    21 hours ago


    Leicester, Leicester, United Kingdom D R Newitt Recruitment Full time £32,000

    About the RoleWe are seeking a highly motivated and customer-focused IT Support Specialist to join our team at D R Newitt Recruitment. As an IT Support Specialist, you will play a key role in ensuring the smooth operation of computer systems, servers, and networks for our clients.Key ResponsibilitiesCollaborate with internal stakeholders to resolve technical...


  • Leicester, Leicester, United Kingdom D R Newitt Recruitment Full time £32,000

    Job DescriptionAre you passionate about IT and customer service? Do you want to take your career to the next level in a dynamic and growing industry?We are seeking a highly motivated and skilled IT Support Specialist to join our team at D R Newitt Recruitment. As an IT Support Specialist, you will play a key role in ensuring the smooth operation of computer...


  • Leicester, Leicester, United Kingdom D R Newitt Recruitment Full time £32,000

    Job DescriptionAre you passionate about IT and customer service? Do you want to take your career to the next level in a dynamic and growing industry?We are seeking a highly motivated and skilled IT Support Specialist to join our team at D R Newitt Recruitment. As an IT Support Specialist, you will play a key role in ensuring the smooth operation of computer...


  • Leicester, Leicester, United Kingdom D R Newitt Recruitment Full time

    Job DescriptionCompany OverviewD R Newitt Recruitment is a leading recruitment agency specializing in placing top talent in various industries.Job SummaryWe are seeking an experienced IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical assistance and support to our clients and internal...


  • Leicester, Leicester, United Kingdom D R Newitt Recruitment Full time

    Job DescriptionCompany OverviewD R Newitt Recruitment is a leading recruitment agency specializing in placing top talent in various industries.Job SummaryWe are seeking an experienced IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical assistance and support to our clients and internal...

  • IT Support Specialist

    4 weeks ago


    Leicester, Leicester, United Kingdom eTalent Full time £22,000 - £28,000

    IT Support SpecialistLocation:Remote Work AvailableHours:37.5 hours per week, Monday to Friday, 9:00 AM to 5:30 PM (1 part-time role & 1 full-time role)Salary: £22,000 – £28,000 per annum (depending upon experience and pro rata for the part-time position)Benefits: 20 days paid vacation per annum, in addition to public holidays and your birthday as a...


  • Leicester, Leicester, United Kingdom Hays Specialist Recruitment Limited Full time

    Job SummaryWe are seeking a highly skilled Recruitment Consultant to join our team at Hays Specialist Recruitment Limited. As a Recruitment Consultant, you will be responsible for recruiting top talent within corporate sustainability.About the RoleAs a Recruitment Consultant, you will be the key point of contact for clients and candidates, providing expert...


  • Leicester, Leicester, United Kingdom Hays Specialist Recruitment Limited Full time

    Job SummaryWe are seeking a highly skilled Recruitment Consultant to join our team at Hays Specialist Recruitment Limited. As a Recruitment Consultant, you will be responsible for recruiting top talent within corporate sustainability.About the RoleAs a Recruitment Consultant, you will be the key point of contact for clients and candidates, providing expert...


  • Leicester, Leicester, United Kingdom Pertemps Bond Full time

    Position: Sales Support SpecialistSalary:£25k-30k Location: HinckleyType: Full-timeJoin Our Thriving Sales TeamAre you a motivated and enthusiastic individual with a passion for sales and customer service? We are seeking a dedicated Sales Support Specialist to join our growing team and play a vital role in our success.We offer comprehensive training to...