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Client Support Specialist

3 months ago


Leicester, Leicester, United Kingdom Otis College of Art and Design Full time

Position Overview:

Are you interested in becoming part of a globally recognized institution that prioritizes Safety, Integrity, Quality, Innovation, and Employee Development?

Otis College of Art and Design is expanding its team and is seeking a Client Support Specialist to join our dedicated Customer Service Team. This role will involve engaging with both internal and external clients, providing a vital link in our service delivery.

Key Responsibilities:

  • Manage and respond to urgent service requests from clients.
  • Address all inquiries from clients and service personnel in a timely and effective manner.
  • Maintain accurate records in our internal systems to ensure seamless service delivery.

Qualifications for Success:

  • A strong commitment to delivering exceptional client service.
  • Excellent communication skills, both written and verbal.
  • Ability to collaborate effectively within a team and perform under pressure to meet organizational goals.

Benefits:

  • Enjoy a stable employment contract with a leader in the creative education sector.
  • Competitive compensation aligned with industry standards, including vacation and additional incentives.

We provide comprehensive training in technology, processes, and interpersonal skills, allowing you to collaborate with experienced colleagues and enhance your professional development.

With strong performance, there are opportunities for career advancement within the organization.

Join us in shaping the future of creative education and be part of a community that values your contributions.

Commitment to Diversity:

At Otis College of Art and Design, we celebrate diversity and are committed to creating an inclusive environment for all employees. We believe that a diverse workforce enhances our ability to serve our community effectively.

Privacy Policy:

For more information regarding our privacy practices, please refer to our Privacy Policy.