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IT Support Specialist

2 months ago

Leicester, Leicester, United Kingdom D R Newitt Recruitment Full time £32,000
About the Role

We are seeking a highly motivated and customer-focused IT Support Specialist to join our team at D R Newitt Recruitment. As an IT Support Specialist, you will play a key role in ensuring the smooth operation of computer systems, servers, and networks for our clients.

Key Responsibilities
  • Collaborate with internal stakeholders to resolve technical issues and improve system performance.
  • Provide exceptional customer service and support to internal and external clients.
  • Configure and maintain computer systems, servers, and networks to ensure optimal performance.
  • Work closely with the IT team to identify and implement process improvements.
Requirements
  • 1-3 years of experience in IT Support or a related field.
  • Strong technical skills, including Windows 10, Office 365, Exchange/Outlook, Teams, Active directory, Sophos MDM, Jira (ITSM), Windows server 2012, 2016, VMware, VEEAM, Fortinet, VPN, TCP/IP, Wi-Fi.
  • Excellent communication and problem-solving skills.
  • A customer-centric approach to problem-solving.
What We Offer
  • A competitive salary and benefits package.
  • The opportunity to work with a growing food manufacturer in Leicester.
  • A dynamic and supportive work environment.