German Speaking Customer Care Supervisor

3 weeks ago


Saint Neots, Cambridgeshire, United Kingdom Athena Resourcing Solutions Full time
Job Overview
Position: German Customer Service Team Leader

Location: Remote / St Neots, Cambridgeshire, England

Company: Athena Resourcing Solutions

A leading international organization is seeking a German speaking Customer Care Team Leader to oversee operations from their head office in St Neots, Cambridge, England. The ideal candidate will be fluent in German and possess a strong commitment to delivering exceptional service quality.


The responsibilities of the role include:

  1. Leading and mentoring a team of customer service representatives.
  2. Ensuring high standards of customer satisfaction are met.
  3. Implementing best practices in customer service operations.
  4. Monitoring team performance and providing constructive feedback.
  5. Collaborating with other departments to enhance service delivery.

Fluency in German is essential for this position, as the successful candidate will be responsible for engaging with German-speaking clients and ensuring their needs are met effectively.



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