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German Customer Care Supervisor
2 months ago
Position: German Customer Service Team Leader
Location: Remote / St Neots, Cambridgeshire, England
Remote Work: Available
A prominent international organization is seeking a German speaking Customer Care Team Leader to oversee operations from their headquarters in St Neots, Cambridge, England. The ideal candidate will be fluent in German and will play a crucial role in ensuring exceptional service delivery while fostering a positive team environment.
Key Responsibilities:
- Lead and manage the customer service team to achieve service excellence.
- Ensure effective communication and support for German-speaking clients.
- Contribute to the development of customer service strategies.
- Monitor team performance and implement improvements as necessary.
Fluency in German is essential for this role, as you will be directly interacting with clients and addressing their needs. This position offers a unique opportunity to be part of a dynamic team focused on delivering outstanding customer experiences.