Customer Service Representative

4 days ago


Hitchin, Hertfordshire, United Kingdom Think Specialist Recruitment Full time
Customer Service Administrator

We are seeking a highly skilled and experienced Customer Service Administrator to join our team at Think Specialist Recruitment. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Manage customer expectations and build strong relationships with clients
  • Process service requests and log customer interactions
  • Provide administrative support to the team and contribute to the development of customer service strategies
Requirements:
  • Previous experience in customer service or a related field
  • Strong communication and interpersonal skills
  • Ability to work well under pressure and meet deadlines
  • Proficiency in SAP and/or other relevant software systems

We offer a competitive salary, 28 days holiday plus bank holidays, and a supportive team environment. If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we would love to hear from you.



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